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HP HP5-H10D Exam Syllabus Topics:

HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

Question 1

Which HP PPS Services enable customers to cover various serial numbers with one agreement? (Select
two.)

A. HP Custom Contractual Services
B. HP Care Pack Services
C. HP Standard Contractual Services
D. HP Priority Services
E. HP Configuration Services

Question 2

What percentage of savings does HP Care Pack Services bring to customers compared to single
out-of-warranty repairs?

A. 24%
B. 44%
C. 14%
D. 34%

Question 3

Which mobile app can be downloaded to search for the three best HP Care Pack Services for a specific
product?

A. HP Attach Widget
B. MySalesGuide
C. HP Care Pack Central
D. HP Cirrus

Question 4

A customer set aside a budget to cover refreshment of the hardware fleet. They would like to make sure
the new devices are functioning and therefore are interested in repair services from the manufacturer.
They have several offices and branch offices across the country. The customer would like to have one
agreement that covers all of the fleet, independent of geography, offering the same service level. Which
offer best meets this customer's needs?

A. HP Custom Contractual Services
B. HP Care Pack Services
C. HP Accidental Damage Protection
D. HP Standard Contractual Services

Question 5

Which HP PPS Services allow customers to add leasing of the new hardware purchased within the
pricing?

A. HP Custom Contractual Services
B. HP Care Pack Services
C. HP Standard Contractual Services
D. HP Priority Services

Solutions: