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NEW QUESTION # 61
Universal Containers (UC) has adopted Salesforce as its primary sales automation tool. UC has 100,000 customers with a growth rate of 10% a year. UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle.
The UC sales team needs to be able to pull up a customer record and view their account status, invoice history, and open opportunities without navigating outside of Salesforce.
What should a data architect use to provide the sales team with the required functionality?
- A. Write an Apex callout and populate a related list to display on the account record.
- B. Create a mashup page that will present the billing system records within Salesforce.
- C. Create a custom object and migrate the last 12 months of invoice data into Salesforce so it can be displayed on the Account layout.
- D. Create a visual force tab with the billing system encapsulated within an iframe.
Answer: B
Explanation:
Mashups use Salesforce presentation to display Salesforce-hosted data and externally hosted data.
Reference: https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/ salesforce_large_data_volumes_bp/ldv_deployments_techniques_using_mashups.htm
NEW QUESTION # 62
A company is introducing a new data quality process and needs an Architect to recommend an appropriate approach. The new process will monitor the data that users are manually entering into the system through the Salesforce UI.
Which recommendation is correct?
- A. Use a 3rd-party solution from the AppExchange for data uploads.
- B. Validate the format of phone numbers and postal codes by using Apex.
- C. Create data-quality dashboards by using an app from the AppExchange.
- D. Enable users to import their data using the Salesforce Import tools.
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION # 63
NTO uses salesforce to manage relationships and track sales opportunities. It has 10 million customers and
100 million opportunities. The CEO has been complaining 10 minutes to run and sometimes failed to load, throwing a time out error.
Which 3 options should help improve the dashboard performance?
Choose 3 answers:
- A. De-normalize the data by reducing the number of joins.
- B. Remove widgets from the dashboard to reduce the number of graphics loaded.
- C. Run the dashboard for CEO and send it via email.
- D. Use selective queries to reduce the amount of data being returned.
- E. Reduce the amount of data queried by archiving unused opportunity records.
Answer: A,D,E
NEW QUESTION # 64
UC has a legacy client server app that as a relational data base that needs to be migrated to salesforce.
What are the 3 key actions that should be done when data modeling in salesforce?
Choose 3 answers:
- A. Work with legacy application owner to analysis legacy data model.
- B. Map legacy data to salesforce objects.
- C. Implement legacy data model within salesforce using custom fields.
- D. Identify data elements to be persisted in salesforce.
- E. Map legacy data to salesforce custom objects.
Answer: B,C,D
NEW QUESTION # 65
Universal Containers (UC) has three systems: Salesforce, a cloud -based ERP system, and an on -premise Order Management System (OMS). An architect has been tasked with creating a solution that uses Salesforce as the system of record for Leads and the OMS as the system of record for Account and Contacts. UC wants Accounts and Contacts to be able to maintain their names in each system (i.e., "John Doe" in the OMS and "Johnny Doe" in Salesforce), but wants to have a consolidated data store which links referenced records across the systems. What approach should an architect suggest so the requirements are met?
- A. Use the Streaming API to send Account and Contact data from Salesforce to the OMS.
- B. Implement a Master Data Management strategy to reconcile Leads, Accounts, and Contacts.
- C. Have Salesforce poll the OMS nightly and bring in the desired Accounts and Contacts.
- D. Implement an integration tool to send OMS Accounts and Contacts to Salesforce.
Answer: B
NEW QUESTION # 66
Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system.
Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?
- A. Use a data wharehouse.
- B. Use an Enterprise Service Bus.
- C. Use Data.com Clean
- D. Use Duplicate Management.
Answer: C,D
NEW QUESTION # 67
UC has migrated its Back-office data into an on-premise database with REST API access. UC recently implemented Sales cloud for its sales organization. But users are complaining about a lack of order data inside SF.
UC is concerned about SF storage limits but would still like Sales cloud to have access to the data.
Which design patterns should a data architect select to satisfy the requirement?
- A. Migrate and persist the data in SF to take advantage of native functionality.
- B. Build a UI for the on-premise system and iframe it in Salesforce
- C. Use SF Connect to virtualize the data in SF and avoid storage limits.
- D. Develop a bidirectional integration between the on-premise system and Salesforce.
Answer: C
NEW QUESTION # 68
Universal Containers has defined a new Data Quality Plan for their Salesforce data and wants to know how they can enforce it throughout the organization. Which two approaches should an architect recommend to enforce this new plan?
Choose 2 answers
- A. Use Workflow, Validation Rules, and Force.com code (Apex) to enforce critical business processes.
- B. Schedule reports that will automatically catch duplicates and merge or delete the records every week.
- C. Schedule a weekly dashboard displaying records that are missing information to be sent to managers for review.
- D. Store all data in an external system and set up an integration to Salesforce for view - only access.
Answer: A,C
NEW QUESTION # 69
Universal Containers (UC) is a major supplier of office supplies. Some products are produced by UC and some by other manufacturers. Recently, a number of customers have complained that product descriptions on the invoices do not match the descriptions in the online catalog and on some of the order confirmations (e.g., "ballpoint pen" in the catalog and "pen" on the invoice, and item color labels are inconsistent: "what vs. "White" or "blk" vs. "Black"). All product data is consolidated in the company data warehouse and pushed to Salesforce to generate quotes and invoices. The online catalog and webshop is a Salesforce Customer Community solution. What is a correct technique UC should use to solve the data inconsistency?
- A. Define a data taxonomy for product data and apply the taxonomy to the product data in the data warehouse.
- B. Change integration to let product master systems update product data directly in Salesforce via the Salesforce API.
- C. Build Apex Triggers in Salesforce that ensure products have the correct names and labels after data is loaded into salesforce.
- D. Add custom fields to the Product standard object in Salesforce to store data from the different source systems.
Answer: A
NEW QUESTION # 70
United Containers (UC) has released a new disaster recovery (DR) policy that states that cloud solutions need a business continuity plan in place separate from the cloud provider's built-in data recovery solution.
Which solution should a data architect use to comply with the DR policy?
- A. Leverage Salesforce weekly exports, and store data in flat files on a protected system
- B. Utilize an ETL tool to migrate data to an on-premise archive solution
- C. Leverage a third-party tool that extracts Salesforce data/metadata, and stores the information in an external protected system
- D. Write a custom batch job to extract data changes nightly, and store on an external protected system
Answer: D
NEW QUESTION # 71
Two million Opportunities need to be loaded in different batches into Salesforce using the Bulk API in parallel mode.
What should an Architect consider when loading the Opportunity records?
- A. Create indexes on Opportunity object text fields.
- B. Order batches by Auto-number field.
- C. Group batches by the AccountId field.
- D. Use the Name field values to sort batches.
Answer: C
NEW QUESTION # 72
NTO has decided that it is going to build a channel sales portal with the following requirements:
1. External resellers are able to authenticate to the portal with a login.
2. Lead data, opportunity data and order data are available to authenticated users.
3. Authenticated users many need to run reports and dashboards.
4. There is no need for more than 10 custom objects or additional file storage.
Which community cloud license type should a data architect recommend to meet the portal requirements?
- A. Customer community plus.
- B. Customer community.
- C. Lightning external apps starter.
- D. Partner community.
Answer: D
NEW QUESTION # 73
Universal Containers (UC) is facing data quality issues where Sales Reps are creating duplicate customer accounts, contacts, and leads. UC wants to fix this issue immediately by prompting users about a record that possibly exists in Salesforce. UC wants a report regarding duplicate records. What would be the recommended approach to help UC start immediately?
- A. Create an after insert and update trigger on the account, contact and lead, and send an error if a duplicate is found using a custom matching criteria.
- B. Create a duplicate rule for account, lead, and contact, use standard matching rules for these objects, and set the action to report and alert for both creates and edits.
- C. Create a duplicate rule for account, lead, and contact, use standard matching rules for these objects, and set the action to block for both creates and edits.
- D. Create a before insert and update trigger on account, contact, and lead, and send an error if a duplicate is found using a custom matching criteria.
Answer: B
NEW QUESTION # 74
Universal Containers (UC) requires 2 years of customer related cases to be available on SF for operational reporting. Any cases older than 2 years and upto 7 years need to be available on demand to the Service agents. UC creates 5 million cases per yr.
Which 2 data archiving strategies should a data architect recommend? Choose 2 options:
- A. Use Heroku and external objects to display cases older than 2 years and bulk API to hard delete from Salesforce.
- B. Use custom objects for cases older than 2 years and use nightly batch to move them.
- C. Sync cases older than 2 years to an external database, and provide access to Service agents to the database
- D. Use Big objects for cases older than 2 years, and use nightly batch to move them.
Answer: A,D
NEW QUESTION # 75
Universal Containers (UC) is implementing a Salesforce project with large volumes of data and daily transactions. The solution includes both real-time web service integrations and Visualforce mash -ups with back -end systems. The Salesforce Full sandbox used by the project integrates with full-scale back -end testing systems. What two types of performance testing are appropriate for this project?
Choose 2 answers
- A. Pre -go -live unit testing in the Salesforce Full sandbox.
- B. Stress testing against the web services hosted by the integration middleware.
- C. Post go -live automated page -load testing against the Salesforce Production org.
- D. Pre -go -live automated page -load testing against the Salesforce Full sandbox.
Answer: B,D
NEW QUESTION # 76
Cloud Kicks has the following requirements:
* Their Shipment custom object must always relate to a Product, a Sender, and a Receiver (all separate custom objects).
* If a Shipment is currently associated with a Product, Sender, or Receiver, deletion of those records should not be allowed.
* Each custom object must have separate sharing models.
What should an Architect do to fulfill these requirements?
- A. Associate the Shipment to each parent record by using a VLOOKUP formula field.
- B. Create a Master-Detail relationship to each of the three parent records.
- C. Create two Master-Detail and one Lookup relationship to the parent records.
- D. Create a required Lookup relationship to each of the three parent records.
Answer: D
NEW QUESTION # 77
Northern Trail Outfitters has these simple requirements for a data export process:
File format should be in CSV.
Process should be scheduled and run once per week.
The expert should be configurable through the Salesforce UI.
Which tool should a data architect leverage to accomplish these requirements?
- A. Bulk API
- B. Data export wizard
- C. Data loader
- D. Third-party ETL tool
Answer: B
NEW QUESTION # 78
Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?
- A. Use a data wharehouse.
- B. Use an Enterprise Service Bus.
- C. Use Data.com Clean
- D. Use Duplicate Management.
Answer: C,D
NEW QUESTION # 79
Universal Containers has a legacy client server app that has a relational database that needs to be migrated to Salesforce.
What are the three key actions that should be done when data modeling in Salesforce? (Choose three.)
- A. Work with legacy application owner to analyze legacy data model
- B. Implement legacy data model within Salesforce using custom fields
- C. Identify data elements to be persisted in Salesforce
- D. Map legacy data to Salesforce objects
- E. Map legacy data to Salesforce custom objects
Answer: B,C,D
NEW QUESTION # 80
A casino is implementing salesforce and is planning to build a customer 360 view for a customer who visits its resorts. The casino currently maintained the following systems that records customer activity:
1. Point of sales system: All purchases for a customer.
2. Salesforce: All customer service activity and sales activity for a customer.
3. Mobile app: All bookings, preferences and browser activity for a customer.
4. Marketing: All email, SMS and social campaigns for a customer.
Customer service agents using salesforce would like to view the activities from all system to provide supports to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?
- A. Periodically upload summary information in salesforce to build 360 view.
- B. Use a customer data mart to view the 360 view of customer.
- C. Explore external data sources in salesforce to build 360 view of customer.
- D. Migrate customer activities from all 4 systems into salesforce.
Answer: C
NEW QUESTION # 81
Get Cloudy Consulting is migrating their legacy system's users and data to Salesforce. They will be creating
15,000 users, 1.5 million Account records, and 15 million Invoice records. The visibility of these records is controlled by a 50 owner and criteria-based sharing rules.
Get Cloudy Consulting needs to minimize data loading time during this migration to a new organization.
Which two approaches will accomplish this goal? (Choose two.)
- A. Load all account records, and then load all user records.
- B. Create the users, upload all data, and then deploy the sharing rules.
- C. Contact Salesforce to activate indexing before uploading the data.
- D. Defer sharing calculations until the data has finished uploading.
Answer: B,D
NEW QUESTION # 82
Universal Containers has a legacy system that captures Conferences and Venues. These Conferences can occur at any Venue. They create hundreds of thousands of Conferences per year. Historically, they have only used
20 Venues. Which two things should the data architect consider when de-normalizing this data model into a single Conference object with a Venue picklist? Choose 2 answers
- A. Standard list view in-line editing.
- B. Limitations on master -detail relationships.
- C. Bulk API limitations on picklist fields.
- D. Org data storage limitations.
Answer: C,D
NEW QUESTION # 83
Universal Container has a Sales Cloud implementation for a sales team and an enterprise resource planning (ERP) as a customer master Sales team are complaining about duplicate account and data quality issues with account data.
Which two solution should a data architect recommend to resolve the complaints?
- A. Build a nightly sync job from ERP to Salesforce.
- B. Integrate Salesforce with ERP, and make ERP as system of truth.
- C. Implement a de-dupe solution and establish account ownership in Salesforce
- D. Build a nightly batch job to de-dupe data, and merge account records.
Answer: B,C
NEW QUESTION # 84
Universal Containers is creating a new B2C service offering for consumers to ship goods across continents.
This is in addition to their well-established B2B offering. Their current Salesforce org uses the standard Account object to track B2B customers. They are expecting to have over 50,000,000 consumers over the next five years across their 50 business regions. B2C customers will be individuals. Household data is not required to be stored. What is the recommended data model for consumer account data to be stored in Salesforce?
- A. Use the Account object with Person Accounts and a new B2C page layout.
- B. Use the Account object with a newly created Record Type for B2C customers.
- C. Create a new picklist value for B2C customers on the Account Type field.
- D. Use 50 umbrella Accounts for each region, with customers as associated Contacts.
Answer: A
NEW QUESTION # 85
A custom pricing engine for a Salesforce customer has to be decided by factors with the following hierarchy:
1. State in which the customer is located
2. City in which the customer is located if available
3. Zip code in which the customer is located if available
4. Changes to this information should have minimum code change
What should a data architect recommend to maintain this information for the custom pricing engine that is to be built in Salesforce?
- A. Maintain required pricing criteria in custom metadata types.
- B. Assign the pricing criteria within custom pricing engine.
- C. Configure the pricing criteria in price books.
- D. Create a custom object to maintain the pricing criteria.
Answer: A
NEW QUESTION # 86
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