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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Leadership and Management | - Leadership Concepts
|
| Topic 2: Human Resource Management | - Motivation and Behavior
|
| Topic 3: Strategic Planning and Management | - Strategic Vision, Mission, and Goals
|
| Topic 4: Business Ethics and Corporate Responsibility | - Corporate Responsibility
|
| Topic 5: Organizational Structure and Design | - Organizational Fundamentals
|
| Topic 6: Operations and Quality Management | - Quality Management
|
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
1. Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.
What do entrepreneurs use to assess levels of risk and innovation?
Choose 1 answer
involved in establishing a new venture and must then decide if they are comfortable with
A) Innovation creation diagram
B) Collaboration tracking matrix
C) Entrepreneurial strategy matrix
D) Entrepreneurial loss function diagram
2. In which situation does religious preference inappropriately affect decision making? Choose 1 answer
A) A manager refuses to participate in an event that conflicts with the manager's personal religious beliefs.
B) An individual follows religious dietary restrictions while at work regardless of the religious beliefs of others.
C) A real estate agent uses her religious background as a basis for accepting bids on property that is for sale.
D) A company allows two days off per year for religious celebrations to all employees regardless of religious affiliation.
3. What is the purpose of a value chain analysis? Choose 1 answer
A) To determine company stockholder satisfaction
B) To allow the company to use a systematic approach in developing a competitive advantage
C) To help the company determine its commitment to ethics and social responsibility
D) To allow the company to implement an intranet and develop automated processes
4. A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
Which stage in the change process is the team experiencing?
Choose 1 answer
A) Precontemplation
B) Action
C) Preparation
D) Contemplation
5. When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer
A) Downsizing
B) Benchmarking
C) Customerization
D) Reengineering
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |





