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Avaya 3306 Exam Syllabus Topics:

Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

Question 1

Within Avaya Quality Monitoring System Administration, where are the valid telephone extensions added?

A. Workstations
B. Switches
C. Workspaces
D. Telephones

Question 2

A technician is preparing to install Enterprise Reporting on the Quality Monitoring server.
What is the correct installation order for this installation to work correctly?

A. Report Net for Enterprise Reporting, IBM Cognos 8, Enterprise Reporting
B. IBM Cognos 8, Enterprise Reporting, Report Net for Enterprise Reporting
C. IBM Cognos 8, Reporting Net for Enterprise Reporting, Enterprise Reporting
D. Enterprise Reporting, IBM Cognos 8, Report Net for Enterprise Reporting

Question 3

When deciding on the setup of Avaya Contact Recorder you need to choose between
G.729 and G.711 as codecs.
What are implications of recording calls using G.711 rather than G.729? (Choose two.)

A. The storage space requirements for Quality Monitoring will be different from bulk recording.
B. Several times more bandwidth will be needed between the recorder and secure.
C. The quality will be a little lower for bulk recording, but a little better for Quality Monitoring.
D. Bulk recording capacity of a given server will be about halved.

Question 4

A customer has installed two Network Interface Cards (NICs) on an Avaya Contact Recording server, and they are unable to capture Real-time Transport protocol (RTP) packets.
What are three possible reasons they are encountering this problem? (Choose three)

A. Both NICs belong to the same subnet, and are on a different subnet than CLAN/H323, and AES IP address defined.
B. There is no network path between both NICs and the recorded IP phones.
C. There is no network path between the Avaya Aura@ Communication Manager Media resources and the NIC on the Avaya Contact Recording server to use for RTP.
D. The wrong NIC has been selected to use for RTP.

Question 5

To configure the system's foundation data, which Avaya Quality Monitoring web client do you need to access?

A. Search and Replay
B. System Administration
C. Reporting
D. Evaluations

Solutions: