Verified C_C4H410_04 dumps Q&As - 2021 Latest C_C4H410_04 Download
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NEW QUESTION 26
You need to configure sales phases during fine-tuning, but the activity is in read-only mode. What is the reason for this?
- A. The fine-tuning activity has already been configured.
- B. The fine-tuning activity is NOT assigned to the user.
- C. The fine-tuning activity is NOT open for configuration.
- D. The fine-tuning activity is NOT added to the project.
Answer: D
NEW QUESTION 27
Your customer defines a person who is responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person. Which of the following steps must you perform in SAP Sales Cloud to set this up?
- A. Define the IT contact in the Service Control Center.
- B. Create a download account on the SAP Support Portal.
- C. Define the IT contact in the business configuration scoping.
- D. Assign the IT contact to a business role with Administrator authorizations.
Answer: A
NEW QUESTION 28
Which of the following attributes within an opportunity can you use to create a forecast? Note: There are 2 correct Answers to this question.
- A. Weighted revenue
- B. Expected revenue
- C. Total contract value
- D. Item revenue
Answer: A,B
NEW QUESTION 29
Where can you maintain settings to notify a salesperson about aging leads?
- A. Fine tuning
- B. Personalization
- C. Extensibility
- D. Scoping
Answer: A
NEW QUESTION 30
How can you set the lead qualification levels in SAP Sales Cloud? Note: There are 2 correct Answers to this question.
- A. Manually maintained
- B. Based on product lists
- C. Based on lead status
- D. Based on surveys
Answer: A,C
NEW QUESTION 31
For which of the following options can you apply workflow rules? Note: There are 2 correct Answers to this question.
- A. Define an action response template.
- B. Define and activate custom fields.
- C. Define conditions for the action field update.
- D. Send e-mail notifications.
Answer: C,D
NEW QUESTION 32
You have enabled offline pricing for SAP Sales Cloud. What price entry field is available for order item entry in the SAP Sales Cloud mobile app?
- A. Freight Price
- B. Estimated Price
- C. Gross Price
- D. Negotiated Price
Answer: B
NEW QUESTION 33
A bill of materials was triggered from SAP Sales Cloud using the Request External Pricing option.Where can the pricing and quantity be edited?
- A. In both the parent item and the child item
- B. In the child item only
- C. In the quotation header
- D. In the parent item only
Answer: D
NEW QUESTION 34
Which types of updates are maintained in the Feeds facet of an SAP Sales Cloud account? Note: There are 3 correct Answers to this question.
- A. Upgrade
- B. People
- C. System
- D. Product
- E. Proxy
Answer: B,C,D
NEW QUESTION 35
Which activities must you perform to enable retrieval of messages from a social media channel? Note:
There are 2 correct Answers to this question.
- A. Invite accounts to connect.
- B. Set up access to your social media account.
- C. Create and schedule a social media import run.
- D. Import social media user profiles.
Answer: B,C
NEW QUESTION 36
When you generate an account summary, what type of information is displayed? Note: There are 3 correct Answers to this question.
- A. YTD revenue
- B. Marketing attributes
- C. Billing status
- D. Relationships
- E. Account team
Answer: B,D,E
NEW QUESTION 37
Your customer wants to implement a multistep approval process for sales quotes based on the account classification. Which of the following steps are mandatory to achieve this? Note: There are 2 correct Answers to this question.
- A. Assign an e-mail template for approval communication.
- B. Define a condition in the process.
- C. Create a copy of the default process and maintain the copy.
- D. Enter the direct approvers for each step.
Answer: B,C
NEW QUESTION 38
How do you do mass upload routing rules for visits? Note: There are 2 correct Answers to this question.
- A. Use scoping.
- B. Upload an Excel file manually.
- C. Use asynchronous Web services.
- D. Use an OData service.
Answer: B,D
NEW QUESTION 39
Which options do you have when you create an activity plan? Note: There are 2 correct Answers to this question.
- A. Define the validity of the activity plan.
- B. Define workflow rules for the activity plan.
- C. Define route planning for visit execution.
- D. Define whether tasks are mandatory.
Answer: A,D
NEW QUESTION 40
What happens to a sales quote when a follow-on contract-item is created?
- A. The sales quote status changes to won.
- B. The sales quote is cancelled.
- C. The sales quote is converted to a sales order.
- D. The sales quote is sent for approval.
Answer: C
NEW QUESTION 41
You integrated Microsoft Outlook with SAP Sales Cloud. Which of the following activities can you perform after the integration? Note: There are 2 correct Answers to this question.
- A. Synchronize leads.
- B. Synchronize tasks.
- C. Synchronize quotes.
- D. Synchronize contacts.
Answer: B,D
NEW QUESTION 42
Which characteristics apply to the SAP customer factsheet? Note: There are 2 correct Answers to this question.
- A. A VPN connection is required.
- B. Data is displayed in PDF format.
- C. Connection with the Web service in SAP ERP or SAP CRM is invoked.
- D. Editing can be performed directly in the factsheet.
Answer: B,C
NEW QUESTION 43
Which of the following activities do you perform when you create an interactive dashboard? Note:
There are 3 correct Answers to this question.
- A. Assign the dashboard to a sales organization.
- B. Define chart interaction.
- C. Select report variants.
- D. Define access by business role.
- E. Identify new key figures for dashboard analysis.
Answer: B,C,D
NEW QUESTION 44
You want to standardize the rules of system access for all sales managers in your company in SAP Sales Cloud. Which feature will you use to achieve this?
- A. Business roles
- B. Access context
- C. Access restrictions
- D. Business users
Answer: A
NEW QUESTION 45
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SAP C_C4H410_04 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Visit Planning and Execution < 8% | Set up activity planning and visit execution with surveys and tasks.
|
| User Management and Notification Process > 12% | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows.
|
| Personalization and Extensibility < 8% | Identify how to use personalization and extensibility, including how to define related parameters.
|
| Data Migration and Integration > 12% | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
|
| Sales Planning and Forecasting < 8% | Set up sales target plans using various dimensions and create, update and submit forecasts.
|
| Master Data (Account, Contact, Product, and Pricing) > 12% | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships.
|
| Reporting 8% - 12% | Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards.
|
| Sales Contracts Quotation and Sales Order Management 8% - 12% | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.
|
| Territory Management < 8% | Set up territory hierarchy and configure rules for territory determination.
|
| Lead and Opportunity Management 8% - 12% | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.
|
| Implementation Basics and Fine Tuning 8% - 12% | Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements. |
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