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SAP C_C4H410_04 Exam Description:
The “SAP Certified Application Associate – SAP Sales Cloud 2011” certification exam verifies that the candidate possesses fundamental knowledge in SAP Cloud for Customer administration and proven skills in SAP Sales Cloud. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
SAP Sales Cloud Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books | Weighting |
|---|---|---|
| Reporting | Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | 8% - 12% |
| User Management and Notification Process | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | > 12% |
| Sales Contracts Quotation and Sales Order Management | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | 8% - 12% |
| Data Migration and Integration | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | > 12% |
| Sales Planning and Forecasting | Set up sales target plans using various dimensions and create, update and submit forecasts. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | < 8% |
| Master Data (Account, Contact, Product, and Pricing) | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | > 12% |
| Personalization and Extensibility | Identify how to use personalization and extensibility, including how to define related parameters. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | < 8% |
| Lead and Opportunity Management | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | 8% - 12% |
| Territory Management | Set up territory hierarchy and configure rules for territory determination. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | < 8% |
C_C4H410_04 Exam Certification Details:
| Exam: | 80 questions |
| Cut Score: | 66% |
| Languages: | English |
| Duration: | 180 mins |
| Sample Questions: | SAP C_C4H410_04 Exam Sample Question |
NEW QUESTION 13
You integrated Microsoft Outlook with SAP Sales Cloud. Which of the following activities can you perform after the integration? Note: There are 2 correct Answers to this question.
- A. Synchronize contacts.
- B. Synchronize leads.
- C. Synchronize tasks.
- D. Synchronize quotes.
Answer: A,C
NEW QUESTION 14
What happens during the lead aging notification process? Note: There are 2 correct answers to this question.
- A. By default, the priority for the notification is set to high.
- B. The sales representative of the lead receives the notification.
- C. The manager of the sales representative receives the notification.
- D. A new high-priority notification is triggered after the first notification expires.
Answer: A,C
NEW QUESTION 15
Which of the following activity types can you assign in the sales assistant within fine-tuning in SAP Sales Cloud? Note: There are 3 correct Answers to this question.
- A. E-mail
- B. Quotation
- C. Task
- D. Visit
- E. Phone call
Answer: C,D,E
NEW QUESTION 16
What is the parameter on which sales team determination is based?
- A. Primary contact person
- B. Follow-up opportunity
- C. Territory
- D. Party role
Answer: D
NEW QUESTION 17
Which options do you have when you create an activity plan? Note: There are 2 correct Answers to this question.
- A. Define the validity of the activity plan.
- B. Define route planning for visit execution.
- C. Define workflow rules for the activity plan.
- D. Define whether tasks are mandatory.
Answer: A,D
NEW QUESTION 18
What account attributes can be used to define rules and calculate territory assignment on an account? Note:
There are 2 correct Answers to this question.
- A. Product
- B. ERP Sales Area
- C. ABC Classification
- D. Competitors
Answer: B,C
NEW QUESTION 19
Which sales planning dimensions can you use to define a sales target plan? Note: There are 2 correct answers to this question.
- A. Account team
- B. Sales unit
- C. Employee
- D. Product list
Answer: B,C
NEW QUESTION 20
There is a report that uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent. How do you achieve this?
- A. Build a custom UI screen.
- B. Use a data transfer approach.
- C. Use a mashup approach.
- D. Build a custom dashboard.
Answer: C
NEW QUESTION 21
What is the purpose of Data Workbench? Note: There are 3 correct Answers to this question.
- A. Update
- B. Extract
- C. Simulate
- D. Export
- E. Import
Answer: A,D,E
NEW QUESTION 22
What is the first step that an administrator would take to enable the integration of SAP Sales Cloud with SAP S/4HANA?
- A. Define settings in the Business Configuration work center.
- B. Define integration fields in the Data Workbench work center.
- C. Set up conditions in the Data Protection and Privacy work center.
- D. Define iFlows in the Administrator work center.
Answer: A
NEW QUESTION 23
Which of the following are characteristics of free goods usage in SAP Sales Cloud? Note: There are 3 correct Answers to this question.
- A. Exclusive determinations are allowed.
- B. Items are read-only in the sales document.
- C. Inclusive determinations are allowed.
- D. Free goods determination is triggered by credit check.
- E. Items are editable in the sales document.
Answer: A,B,D
NEW QUESTION 24
Where can you maintain settings to notify a salesperson about aging leads?
- A. Scoping
- B. Fine tuning
- C. Personalization
- D. Extensibility
Answer: B
NEW QUESTION 25
Which assignment options are available when creating a new base price list? Note: There are 2 correct Answers to this question.
- A. Scales
- B. Sales team
- C. Validity
- D. Discounts
Answer: A,C
NEW QUESTION 26
You want to automate the update of a particular field in an opportunity, based on a set of conditions. Which feature do you use?
- A. Notification
- B. Personalization
- C. Workflow rules
- D. Access restrictions
Answer: C
NEW QUESTION 27
To which of the following are hotfixes applied?
- A. To production tenants only
- B. To test tenants only
- C. To a set of tenants
- D. To an individual customer tenant only
Answer: C
NEW QUESTION 28
Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.
- A. Tile view
- B. Timeline view
- C. Table view
- D. Map view
Answer: C,D
NEW QUESTION 29
Which of the following actions are required to use Data Workbench successfully? Note: There are 3 correct Answers to this question.
- A. Provide import data.
- B. Download the relevant import template.
- C. Map input fields with data fields.
- D. Change the template structure.
- E. Purchase additional licenses for Data Workbench.
Answer: A,B,C
NEW QUESTION 30
You want to set up SAP Sales Cloud to only allow sales representatives to view their own accounts and contacts. Which feature will you configure to achieve this?
- A. Access context
- B. Access restrictions
- C. Attributes
- D. Workflow rules
Answer: B
NEW QUESTION 31
As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Sales Cloud? Note: There are 3 correct Answers to this question.
- A. Usage statistics
- B. KPIs
- C. Key figures
- D. Speedometer
- E. Data sources
Answer: B,C,E
NEW QUESTION 32
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