[Aug-2023] Updated SAP C_C4H520_02 Dumps – PDF & Online Engine
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The SAP C_C4H520_02 exam covers various topics related to SAP Field Service Management 2005, including configuration and customization of the solution, integration with other SAP products, and managing field service operations. C_C4H520_02 exam consists of 80 multiple-choice questions and has a time limit of 180 minutes. To pass the exam, candidates must achieve a minimum score of 65%. By passing the SAP C-C4H520-02 certification exam, individuals can demonstrate their expertise in SAP Field Service Management 2005 and enhance their professional credentials.
SAP C-C4H520-02 certification exam is divided into different sections, each evaluating a specific area of SAP Field Service Management. C_C4H520_02 exam consists of 80 multiple-choice questions that must be completed in 180 minutes. C_C4H520_02 exam is available in various languages, including English, German, Japanese, and Korean, among others. Professionals who pass the exam are awarded the SAP Certified Application Associate - SAP Field Service Management 2005 certification, which is recognized globally and demonstrates their knowledge and expertise in the field.
By achieving the SAP C-C4H520-02 certification, professionals enhance their knowledge, skills, and abilities in managing SAP Field Service Management 2005. Individuals who attain this certification are deemed to hold proficiency in solving complex field service management issues using SAP FMS 2005. Moreover, the SAP C-C4H520-02 certification holds immense value in the market, with exceptional employment opportunities.
NEW QUESTION # 17
Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.
- A. QR Codes
- B. Moment-sets
- C. Branding
- D. Workflow assignments
Answer: A
NEW QUESTION # 18
Where can service workflow steps be used in SAP Field Service Management?
- A. In the Web application when planning a service
- B. In SAP Crowd Service when dispatching a service call
- C. In customer self-service when submitting a self-service request
- D. In the mobile application when executing an activity
Answer: D
NEW QUESTION # 19
What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.
- A. The dispatcher needs to release the assignment
- B. The activity has to be assigned to the technician
- C. The activity needs to be in status finished
- D. The service call needs to be assigned
Answer: A,B
NEW QUESTION # 20
What needs to be selected when the Time &Material entry has to be send back to the technician again?
Choose the correct answer.
- A. Send again
- B. Request New Entry
- C. Request Change
- D. Revoke
Answer: C
NEW QUESTION # 21
What does a report template contain? Note: There are 3 correct answers to this question.
- A. Style Files
- B. Translation Files
- C. Images
- D. Output Templates
- E. Integration files
Answer: A,B,C
NEW QUESTION # 22
Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.
- A. Area
- B. Column
- C. Pie
- D. Line
- E. Scatter
Answer: B,C,D
NEW QUESTION # 23
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.
- A. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
- B. Delete recent browser history and cookies.
- C. Set REPORTDATA UI Permission to VISIBLE.
- D. Allow browser cookie settings to accept sapbusinessobjects.cloud.
Answer: A,D
NEW QUESTION # 24
How would a field service technician update the service assignment status?
- A. By opening the service assignments
- B. By navigating to the address on the service assignments
- C. By adding a checklist
- D. By setting the relevant workflow step
Answer: D
NEW QUESTION # 25
You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.
- A. Password Policy
- B. Business Rules
- C. User Groups
- D. Screen Configurations
Answer: B,D
NEW QUESTION # 26
You are a Field Service Technician using an iOS device and you have just completed a repair work. How can you check the travel time to the next repair location address? Choose the correct answer.
- A. Click on navigation icon within the Equipment
- B. Click on navigation icon within the Activity
- C. Click on navigation icon within the HomePage
- D. Click on navigation icon within the service call
Answer: B
NEW QUESTION # 27
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
- A. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
- B. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
- C. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
- D. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
Answer: D
NEW QUESTION # 28
What can you use to create and manage different absence and reservation types in order to accurately reflect a technician's availability?
- A. Service call
- B. Time slots
- C. Activity
- D. Assignment
Answer: B
NEW QUESTION # 29
What statements are correct regarding company types? Choose the correct answer.
- A. Inventory Management can be used in standalone scenarios
- B. Usage of ERP Master data in ERP scenario
Answer: B
NEW QUESTION # 30
In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.
- A. High Touch
- B. No Touch
- C. Video Chat
- D. E-mail Interaction
Answer: A
NEW QUESTION # 31
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.
- A. Assign Technicians
- B. Approve Efforts
- C. Create Equipment
- D. Update contacts
Answer: A,B
NEW QUESTION # 32
What aspect of SAP Field service management helps meet customer expectations for real time services.
Choose the correct answer.
- A. SAP Field service management Customer Self-Service
- B. SAP Field Service Management Crowd Service
- C. SAP Field Service management Account Service
- D. SAP Field service management company
Answer: B
NEW QUESTION # 33
For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.
- A. Customer feedback management
- B. Ticket and case creation
- C. Workforce management
- D. Mobile service execution
Answer: C,D
NEW QUESTION # 34
Which activities you can perform in Administration module? Note: There are 2 correct answers to this question.
- A. Maintain Session Configuration
- B. Define Service workflows
- C. Perform System Monitoring
- D. Edit Smartform Templates
Answer: A,B
NEW QUESTION # 35
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.
- A. Edit Smartform templates.
- B. Perform system monitoring.
- C. Define service workflows.
- D. Maintain session configuration.
Answer: C,D
NEW QUESTION # 36
What is the main use case of smatforms? Choose the correct answer.
- A. Provide Smart Progress Feedback to the Dispatcher
- B. Provide a Script for service execution
- C. Generate a list of service team availability
- D. Capture customer feedback
Answer: B
NEW QUESTION # 37
Which functionality is possible when the Smartform template is set to Translation status?
- A. The template can be assigned to an equipment.
- B. The template can be exported in XML format.
- C. The template can be edited.
- D. The template can be assigned to an activity.
Answer: B,C
NEW QUESTION # 38
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