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Nokia SDM_2002001040 Exam Syllabus Topics:

Nokia SDM Certification - CARE Sample Questions:

Question 1

What does SOX compliancy mean for an expired contract?

A. SOX compliancy means that if the customer is listed on the stock exchange and has failed to issue a PO towards NSN, Care needs to inform higher management without delay.
B. There is a legal requirement to gain written approval to continue service delivery without a valid contract in place.
C. It is a legal requirement to gain written approval to continue service delivery if NSN neither has a contract nor a PO in place.
D. SOX compliancy means that NSN is obliged to deliver services only if there are no significantly (>3 months) overdue payments from the customer.

Question 2

Variable costs:

A. vary with the volume of production.
B. vary according to an index.
C. is an efficiency ratio.
D. are same as OPEX costs.

Question 3

Who is the main responsible person to drive the Care Contract Renewal through the whole renewal process after the Internal Kick-off Meeting?

A. CT Head.
B. Care Program Manager.
C. Care Service Engagement Manager.
D. Care Renewal Leader.

Question 4

Which transaction in SAP triggers the cost of work by an external supplier?

A. Setting the value to the Purchase Order.
B. Vendor item quantity update.
C. Booking the supplier invoice.
D. Goods Receipt of the Purchase Order.

Question 5

What is the main financial management activity performed by the Care Program Manager?

A. Overall account Profit and Loss profitability.
B. Overall services Profit and Loss responsibility.
C. Overall customer Profit and Loss responsibility.
D. Overall Care Profit and Loss responsibility.

Solutions: