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Cisco 820-422 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Value & Architecture Analysis | 30% | - Business case and value proposition development - Current state assessment - Gap analysis and opportunity definition |
| Architecture Roadmap & Solution Design | 25% | - Risk and benefit evaluation - Creating business-focused architecture roadmap - Translating business needs into technical solutions |
| Workshop Facilitation & Communication | 20% | - Leading transformative architecture workshops - Building consensus and driving adoption - Communicating value to executive stakeholders |
| Engagement Framework & Business Alignment | 25% | - Stakeholder mapping and engagement strategy - Business outcome identification - Transformative architecture engagement lifecycle |
Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:
Why should a Transformative Architecture Specialist provide input into a business case?
- A. Your insight will help the Account Manager create a proposal for the largest possible revenue
- B. You have a good view of the technology solutions roadmap and can make a fair assumption about deployment / adoption
- C. This allows the contracts team to become aware of preferred pricing you might have made commitments to during workshop sessions
- D. You can best predict the future pricing levels for emerging technology
Correct Answer: B 🗳️
Which three options correctly describe the role of a subsequent node in a Cisco Unified CallManager 5.0 cluster? (Choose three.)
- A. Replicates the database to other Cisco Unified CallManager servers
- B. Collects CDRs
- C. Maintains read-only copies of the configuration database
- D. Processes IP telephony calls
Correct Answer: B,C,D 🗳️
Which statement is true regarding assumptions made in the business case?
- A. They give a basis for estimates,whether related to initial installation,deployment,adoption,or other efforts across the roadmap.
- B. They should be limited to initial installation efforts,and not related to downstream adoption.
- C. They explain what problems could potentially occur through projects,and how these situations could possibly beavoided.
- D. They give support for possible increases in cost,but do not address how lower expenses might beachieved.
Correct Answer: A 🗳️
What are the three phases of Transformative Networking, in the correct order?
- A. Preparation,Discovery,Proposal
- B. Engagement,Delivery,Proposal
- C. Discovery,Preparation,Delivery
- D. Engagement,Discovery,Delivery
Correct Answer: A 🗳️
Which is an internal record and something you should review prior to a Transformative Networking engagement?
- A. Customer presentation from a cloud computing conference
- B. Your company's product proposals and customer decisions from the past year
- C. Article on the customer's new CIO,published on an IT web site
- D. Research on trends for IT budgets in your customer's industry
Correct Answer: B 🗳️
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