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Avaya 3306 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Implementation | - Integration
|
| Topic 2: Quality Monitoring Features | - Evaluation workflows
|
| Topic 3: Avaya Contact Recording Overview | - Architecture and components
|
| Topic 4: Administration and Maintenance | - Monitoring and troubleshooting
|
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
Question 1
Prior to starting to delete the calls from the calls partition, by default what is the free space that the disk manager will attempt to keep free on the calls partition?
A. 500 MB
B. 1 GB
C. 100 MB
D. 1 MB
Question 2
Which three directories should be excluded from anti-virus software running on the Avaya Quality Monitoring Server? (Choose three)
A. QM directory
B. PostgresSQL directory
C. Tomcat directory
D. SQL Server Files and directories
E. Program Files directory
Question 3
You receive an alarm on Avaya Contact Recorder saying a vacuum will be performed during the next restart, but you cannot afford to have the recorder do this on its next restart.
How can you defer or postpone the vacuum process?
A. Free up space on the /vr Partition.
B. Go to General Setup - - > Recorder and change "Allow Full Databse Vacuum on startup if required".
C. Change the default Vacuum interval of 180, using properties file.
D. Go to General Setup - - > Recorder and change "Retain call details".
Question 4
After installing Enterprise Reporting and Report Net for Enterprise Reporting, a technician observes that the Enterprise Reporting URL http://YourServerName:8282/ws_portal is unable to launch.
What are two possible causes of this problem? (Choose two)
A. The Enterprise Reporting Service may be disabled.
B. Enterprise Reporting uses port 1433 instead of 8282.
C. Enterprise Reporting uses Port 1433 instead of 8282.
D. Enterprise reporting requires the Avaya Quality Monitoring services to be running.
E. Enterprise Reporting was installed https instead of http.
Question 5
A technician is trying to integrate the Avaya Contact Recorder with the Avaya Aura@ Contact Center, in the SIP based Contact Center.
Assuming that only requirement is to record inbound calls through the hunt group or the queue, where does the Avaya Contact Recorder obtain CTI information?
A. Application Enablement Services
B. Meridian Link Services on the Avaya Aura@ Contact Center
C. Communication Control Toolkit
D. eQuality Balance CTI Events Input
E. CTI Lick as configured on the Communication Manager
Solutions:
| Question 1 Answer: B | Question 2 Answer: C,D,E | Question 3 Answer: B | Question 4 Answer: A,D | Question 5 Answer: C |





