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Avaya 6402 Exam Syllabus Topics:

Avaya IP Office Implementation Sample Questions:

Question 1

With reference to the Hunt Group settings in the exhibit, and assuming a call has not been answered, where will it be in 50 seconds?

A. ringing extension 1001
B. ringing the AmsterdamMain hunt group
C. playing the AmsterdamSales queue announcement
D. in voicemail

Question 2

Which hunt group feature will send all calls automatically to the second group if the first group is out of service?

A. No Answer Time
B. Fallback
C. Call Waiting
D. Advertise Group

Question 3

The parameters below are used in the line configuration.
Which parameter is assigned by the system and cannot be changed?

A. Line Number
B. Incoming group ID
C. Prefix
D. Telephone Number
E. Outgoing group ID

Question 4

A customer wants to have a telephone in the reception area which can only call extension 2000 (internal receptionist) when the hand set is picked up.
Which short code configuration will meet the customer need?

A. ?H DirectDial E2000 in the user rights short code table
B. #Help# DialDirect 2000 in the system short code table
C. !!H Dial #2000 in the line short code table
D. ?D Dialtxtn 2000 in the user short code table

Question 5

How is an Auto Attendant tested if the lines are not yet installed?

A. Create and dial a new Auto Attendant Short Code.
B. Call the Voicemail Announcement Code *8101.
C. Dial the default Short Code*91#.
D. Call the Voicemail Start Code *77.

Solutions: