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Oracle 1Z0-996-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-996-20 |
| Real Exam Qty: | 60 |
| Passing Score: | 68% |
| Certificate Validity Period: | Subject to Oracle Cloud Recertification Policy |
| Exam Price: | $245 USD |
| Exam Format: | Multiple Choice, Multiple Answer |
| Exam Duration: | 85 minutes |
| Available Languages: | English |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Oracle Education Portal Pearson VUE |
| Sample Questions: |  |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; hands-on experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 |
Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Payments | - Manage Overpayment and Payment Distribution - Manage Payments |
| Adjustments | - Configure and Manage Adjustments |
| Operational Device Management | - Role of assets and components - Specifications and relationship to assets |
| Customer Information | - Maintain and Manage Customer Information |
| Billing | - Complete Bills - Maintain Bill Segments |
| Devices & Measuring Components | - Types of measuring components - Configure device type - Configure measuring component type - Relationship between devices and measuring components - Configure device config type and associate measuring component - Concept of measuring component and related structures |
| Usage Subscriptions | - Relationships between measuring components, service points and usage subscriptions - Design and configure usage subscription admin data - Concept of usage subscriptions |
| Financial Transactions | - Manage Financial Transactions |
| Usage | - Get Scalar Details usage rule - Usage calculation process - Relationships between usage transactions and usage subscriptions |
| Rates | - Apply Proration - Apply Bill Factors - Manage and Apply Rates |
| Fieldwork and Service Order Management | - Service Order (Orchestrator) Activity concept - Service Order Children Activities concept |
| VEE | - VEE process and data preparation - Categories of IMD exceptions - Configure VEE groups and assignment - Eligibility criteria and retrieval algorithms - Critical validations vs validation rules |
| Credit & Collections | - Configure and Manage Credit & Collections and Overdue Processes - Manage Payment Arrangements and Pay Plans |
| Measurements | - Configure derive value algorithm - Differences between initial, final measurements and usage - IMD exception statuses and Automatic Retry functionality - Derived values and association with final measurements - Process of loading measurements to calculating usage - Three types of IMDs and differences |
The Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam: Honest Answers
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The official outline divides the 1Z0-996-20 exam into weighted domains, including:
- Rates ()
- Billing ()
- Customer Information ()
The Oracle Utilities Customer Cloud Service 2020 Implementation Essentials practice questions at CertkingdomPDF map onto these same objectives, so spare-time study in any format stays on target.
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The 1Z0-996-20 exam is the official assessment behind the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials certification from Oracle, and it has earned wide recognition in recent years. Its difficulty is real, which is precisely why the credential carries weight. Candidates who want to prepare with less time and money are best served by efficient, objective-focused material — and by using spare moments consistently rather than waiting for free weeks that never come.
The 1Z0-996-20 exam contains 60 questions with 85 minutes minutes to complete them. Timed practice in the test engine under the same limit turns that constraint into a trained habit.
Passing the 1Z0-996-20 exam requires 68%, and registration costs $245 USD. Careful preparation protects that investment — and our written refund policy exists to reduce the economic loss if a covered attempt still does not go your way.
No formal prerequisites; hands-on experience recommended
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Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Sample Questions:
Which three are important Account concepts that must always be followed? (Choose three.)
- A. An Account can only reference one and only one person at one time.
- B. Bills are produced for an account and are sent to the account persons.
- C. Accounts expire when there are no active contracts.
- D. An Account references one or more persons.
- E. Every Account has a unique, system-assigned Account ID.
Correct Answer: A,B,E 🗳️
What contains the details of how a bill was calculated and how it will be printed on a bill?
- A. Service Agreement
- B. Bill Segments
- C. Bill
- D. Calculation Rules
- E. Rate Schedule
Correct Answer: B 🗳️
When the source of a Financial Transaction is canceled, what does it result in?
- A. No change occurs.
- B. A new reversal Financial Transaction is created.
- C. The source Financial Transaction is deleted.
- D. The source Financial Transaction is deleted and a new reversal Financial Transaction is created.
- E. The source Financial Transaction status is changed to "Canceled".
Correct Answer: D 🗳️
Which statement is true about specifications?
- A. Specifications apply only to assets and not to components.
- B. A single specification can only be used on one asset.
- C. Specifications can include peer specifications.
- D. Specifications include the inspection history of an asset.
Correct Answer: B 🗳️
Usage transactions can contain date breaks. Which is used to supply date breaks?
- A. the Usage Subscription Type
- B. the Deferred Monitor Calculation Algorithm
- C. the Usage Subscription BO
- D. the requesting system or user input
Correct Answer: A 🗳️
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