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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)

A) Add the required licenses to the second IP Office.
B) Restart the one-X Portal service.
C) Run a modify to the one-X Portal setup and add the second IP Office.
D) Add a LDAP entry using IP Office Manager to the primary IP Office.
E) Add the IP address using one-X Portal CSTA and DSML links.

2. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)

A) Help button on Monitor
B) IP Office Knowledge Base Web Site
C) System Status Support tool
D) Log into support.avaya.com web site and check on the "InSite" field
E) Ethereal data traces

3. When considering upgrading an IP Office to a new software version, which four should be considered before upgrading? (Choose three.)

A) Phones may need to be upgraded increasing downtime.
B) All licenses will need to be renewed.
C) Older IP Office applications may not be supported.
D) Telephone and system features may have changed between loads.
E) Hardware may not be compatible with the new version of IP Office.

4. Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)

A) Database license
B) IP Office Advanced System license
C) IP Office Essential System license
D) VMPro TTS (Generic)
E) IP Office Preferred System license

5. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)

A) Secondary VoiceMail Pro Server installed on the network
B) Backup Server IP Address configured on IP Office
C) Primary Server IP Address configured on the secondary server
D) License for the secondary VoiceMail Pro Server

Solutions: