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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Program and Service Delivery | 18% | - Case management and client services
|
| Data Management and Quality | 15% | - Data import and export
|
| Solution Design and Implementation | 20% | - Deployment and change management
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP settings and configuration framework
|
| Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
Which two actions should a consultant take before importing a large volume of data into an NPSP org?
- A. Disable certain Apex classes using TDTM
- B. Check if the data is clean, structured, and in its final format
- C. Disable certain Apex classes manually in production
- D. Check the code coverage of the target org
Correct Answer: A,B 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load Is successful?
- A. Disable Data Validation Rules.
- B. Temporarily disable TDTM Trigger Handlers.
- C. Create an Apex Test Class.
- D. Deploy a Custom Apex Class with TDTM.
Correct Answer: B 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
A nonprofit organization wants to automatically generate an Opportunity whenever a Lead is converted.
What should the consultant do to meet this requirement?
- A. Create a process using Process Builder that will automatically create an Opportunity on Lead Conversion.
- B. Install a third-party app from the AppExchange that converts leads to any other object.
- C. Select the "Create an Opportunity on Lead Convert" checkbox in NPSP Settings.
- D. Write a trigger that automatically generates an Opportunity on Lead conversion.
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet Its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.
What should the consultant discuss with the nonprofit?
- A. Program Management Module can track Case Plans and Action Items.
- B. Case Management requires Experience Cloud licenses.
- C. Program Management Module has custom objects for calendars and activities.
- D. Case Management has a custom object for tracking goals.
Correct Answer: D 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?
- A. Check if the "Always use last day of the month" field is selected.
- B. Check the Recurring Donation batch size.
- C. Check the Error Log.
- D. Check if the Custom Installment record was modified
Correct Answer: A 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
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