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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A company is, interested in assigning experienced and skilled sales representatives to their key customers. Which two dimensions must be used for achieving this?

A) Geography
B) Organization Type
C) Account
D) Customer Size
E) Product

2. A customer has deployed Oracle Fusion Lead Management for their lead management activities. The customer wants o use assessment templates to follow up on qualified leads to gather additional information from customer/prospects, and to provide consistent guidance to sales resources to move the leads further along the sales cycle.
What are the three points to be considered while creating the Assessment templates?

A) questions, questiongroupsand weightages
B) Ratings
C) responses and interactions
D) sales methodology
E) Task templates

3. The design team would like to add a new custom field on a Partner Management page, which only Marketing Partner users can see. What customizations should be applied to effect this change?

A) Use Oracle composer to extend the new field and apply the Marketing Partner job role from the Customize Customer pages.
B) Use CRM Application Composer to extend the new field and apply Partners layer from the Customize Customer pages.
C) Use CRM Application Composer to extend the new field and apply Site Layer from the Customize Customer pages.
D) Use Oracle composer to extend the new field and apply External Layer from the Customize Customer pages.
E) Use CRM Application Composer to extend the new field and apply External Layer from the Customize Customer pages.

4. A company is implementing the Oracle Fusion territory Management application. Identify three duty roles related to territory management, which have to be assigned to administrators and users to access the application.

A) Territory Management User duty role
B) Territory Management Enterprise duty role
C) Territory Management Administration duty role
D) Territory Management Setup duty role
E) Territory Management Enterprise Administration duty role

5. Identify two true statements regarding territory freeze date of a forecast.

A) A sales admin can resubmit forecasts any time after the territory freeze date has changed.
B) A current submitted forecast gets automatically unsubmitted when you modify the territory freeze date of the forecast.
C) A submitted forecast automatically adjusts its forecast parameters and takes the now freeze date into account.
D) A sales admin will have to wait till a new territory freeze date to resubmit forecasts.
E) Territory freeze date cannot be modified after submitting the forecast.

Solutions: