Prepare CIS-HR Question Answers Free Update With 100% Exam Passing Guarantee [2021]
Dumps Real ServiceNow CIS-HR Exam Questions [Updated 2021]
NEW QUESTION 19
When does the HR Template populate information on the HR Case form?
- A. When the Assignment group is selected.
- B. When the Opened for person is selected
- C. When the HR service is selected on the HR Case Creation form.
- D. When the HR Case Type is selected.
Answer: A
NEW QUESTION 20
If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?
- A. HR Service and HR Template.
- B. HR Service, HR Template, and Record Producer.
- C. HR Service.
- D. HR Service, HR Template, Record Producer, and Lifecycle event type.
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/hr-service-delivery/ hr-service-delivery-rns.html
NEW QUESTION 21
What is the difference between a configuration and a customization?
- A. Customization uses the built-in tools in the platform while Configuration involves code changes.
- B. Configuration uses the built-in tools in the platform while Customization involves code changes.
- C. Configuration uses complex JavaScript while Customization involves field name changes and new buttons.
- D. There is no difference between Configuration and Customization.
Answer: B
Explanation:
Explanation/Reference: https://community.servicenow.com/community?
id=community_question&sys_id=336d8be9db9cdbc01dcaf3231f9619bd
NEW QUESTION 22
With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?
- A. Knowledge feedback related list
- B. Affected Products related list
- C. Translated Versions related list
- D. Article Versions related list
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/concept/c_I18NKMInternational.html
NEW QUESTION 23
At what level is User Criteria set to control who can read and edit knowledge articles?
- A. In the User record.
- B. In the Knowledge Article only.
- C. In the Knowledge Base only.
- D. In either the Knowledge Base or Article.
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html
NEW QUESTION 24
What determines if a user can view a Knowledge article?
- A. ACL Rules
- B. Can/Cannot Read User Criteria
- C. Can/Cannot Contribute User Criteria
- D. HR Criteria
Answer: B
Explanation:
Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUCArticle.html
NEW QUESTION 25
When creating a PDF Document Template, where does the list of Document Revisions come from?
- A. From Document Templates
- B. From Knowledge Articles
- C. From Managed Documents
- D. From System Documents
Answer: C
NEW QUESTION 26
In the HR Guided Setup Module, the Configuration View displays which of the following for a Category?
(Choose three.)
- A. Properties
- B. Dashboards
- C. Overviews
- D. Gauges
- E. Lists
- F. Forms
Answer: A,E,F
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ reference/r_HRConfigViewPage.html
NEW QUESTION 27
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A. HR Profiles
- B. Document Template
- C. User Criteria
- D. HR Service Template
- E. HR Criteria
- F. HR Template
- G. Upload File
Answer: A,C,E,G
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_CreateBulkCases.html
NEW QUESTION 28
Beginning with the Orlando release, which module allows HR Administrators to define which groups may access the various COEs or HR Services without needing to edit or create new ACL records?
- A. COE ACL Configuration
- B. COE Properties
- C. COE Policy groups
- D. Access Policies
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 29
How can HR Tasks be marked as optional?
- A. Set Optional to True on the HR Case form
- B. Set Optional to True on the HR Task Template
- C. Set Optional to True on the Activity Set
- D. Tasks cannot be optional
Answer: B
NEW QUESTION 30
When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?
- A. Metric Result [asmt_metric_result]
- B. Form [sys_ui_form]
- C. Question Answer [question_answer]
- D. HR Case [sn_hr_core_case]
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/employee-form-configuration.html
NEW QUESTION 31
When a Guided Setup task is marked as complete, how can it be reopened?
- A. Restart the Guided Setup entirely
- B. Closed tasks cannot be reopened
- C. Submit a request in HI
- D. Click the Mark as Incomplete button
Answer: D
NEW QUESTION 32
Which field on the HR Service record defines which HR Catalog Item is associated with the Service?
- A. Template
- B. COE
- C. Topic Detail
- D. Record Producer
Answer: D
NEW QUESTION 33
If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?
- A. Any HR professional
- B. Only the assigned to person
- C. Only an HR Manager
- D. Only an HR Admin
Answer: C
NEW QUESTION 34
What determines when the HR Chat queue is available?
- A. HR Chat is always available
- B. Schedule field on the HR Profile
- C. Schedule field on the Queues record
- D. Schedule field on the User record
Answer: C
NEW QUESTION 35
Using the base HRSD configuration with no integrations, when the subject person electronically signs an HR document or PDF document, the signature is saved as what?
- A. a picture of the signature that is added to the document
- B. a digital key
- C. a digital signature
- D. a digital certificate
Answer: A
NEW QUESTION 36
When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?
- A. The Document field type on the PDF Template Mappings record
- B. The Document field on the PDF Template Mappings record
- C. The Preview value field on the PDF Template Mappings record
- D. The Mapping field on the PDF Template Mappings record
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html
NEW QUESTION 37
The Lifecycle Events [sn_hr_le_case] table is a direct extension of which table?
- A. HR Case [sn_hr_core_case]
- B. HRIT Operations Case [sn_hr_core_case_operations]
- C. Talent Management [sn_hr_core_talent_management]
- D. Task [sc_task]
Answer: A
NEW QUESTION 38
What are the key differentiators between an HR Profile record and a User record? (Choose three.)
- A. The HR Profile stores login credential information.
- B. The HR Profile is intended to store confidential employee data that is pertinent for HR.
- C. The HR Profile may include employee marital status.
- D. The HR Profile includes employee organizational information like Colleagues.
- E. The HR Profile includes group membership information.
- F. The HR Profile stores the employee's assigned delegates.
Answer: B,C,F
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileRecords.html
NEW QUESTION 39
If the HR Admin [sn_hr_core.admin] needs to develop within the HR application but cannot have the system Admin role, what additional role should be granted?
- A. HR Manager [sn_hr_core.manager]
- B. HR Basic [sn_hr_core.basic]
- C. Scoped Developer [sn_hr_core.developer]
- D. Delegated Developer [delegated_developer]
Answer: D
NEW QUESTION 40
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