GCP-GC-IMP Exam Dumps - PDF Questions and Testing Engine
GCP-GC-IMP Dumps - The Sure Way To Pass Exam
NEW QUESTION 17
You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?
- A. Admin
- B. Chat Icon
- C. Activity
- D. Documents
Answer: D
NEW QUESTION 18
You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?
- A. Add meaningful tags to the document.
- B. Add a priority of "high" to this document.
- C. Number the documents in such a way that this one appears at the top of the list.
- D. Make sure you name the document in a way that is easy to search for.
Answer: A
NEW QUESTION 19
How do you represent your organization when you contact the Genesys Cloud support team?
- A. Organization ID
- B. Company Name
- C. Agent Name
- D. ID
Answer: D
NEW QUESTION 20
Calling Name and Address can be overridden.
- A. True
- B. False
Answer: A
NEW QUESTION 21
Which statement is true regarding chat rooms in Genesys Cloud?
- A. Notifications can be turned off per room.
- B. There is a maximum of 50 users to a room.
- C. Administrators assign people to rooms.
- D. You must have the room_user permission to use rooms.
Answer: A
NEW QUESTION 22
Which feature is used to share a document of size 1 GB size through chat?
- A. Drag and Drop
- B. Workspace sharable link
- C. Attach Button
- D. Add web links
Answer: B
NEW QUESTION 23
Which of the following statements are true? (Choose two.)
- A. Media capture logs can be read only with the support of customer care.
- B. You can view both protocol and media capture logs.
- C. You can view protocol capture logs but not media capture logs.
- D. You cannot view either type of log file.
Answer: A,C
NEW QUESTION 24
What type of trunk would you create to connect to an AudioCodes Mediant gateway?
- A. SIP phone trunk
- B. Network interface trunk
- C. External trunk
- D. WebRTC phone trunk
Answer: C
NEW QUESTION 25
When you configure to place a call outside the contact center, is it possible for you to assign a default country code?
- A. No
- B. Yes
Answer: B
NEW QUESTION 26
What additional functionality does Communicate brings to Genesys Cloud?
- A. Call center features such as ACD and scripting.
- B. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
- C. Knowledge base features, such as FAQs and Communities.
- D. Directory capabilities, such as advanced search, profiles, and keyword searching.
Answer: C
NEW QUESTION 27
Where do you configure the Auto Invite setting to send email invites automatically when users are added?
- A. Admin > Account Settings > Organization Settings > Settings
- B. Admin > Account Settings > Organization Settings
- C. Admin > Account Settings > Organization
Answer: B
NEW QUESTION 28
Which protocol is used for transporting Digitized Audio?
- A. RTP
- B. UDP
- C. TCP
- D. SIP
Answer: D
NEW QUESTION 29
How many categories of routing are there in a Call Route under the Call Routing page?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION 30
Which protocol is used for transporting Digitized Audio?
- A. RTP
- B. TCP
- C. SIP
- D. UDP
Answer: D
NEW QUESTION 31
What type of trunk would you create to connect to an AudioCodes Mediant gateway?
- A. SIP phone trunk
- B. External trunk
- C. Network interface trunk
- D. WebRTC phone trunk
Answer: A
NEW QUESTION 32
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