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Salesforce Experience-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 26
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?
- A. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.
- B. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account
- C. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parent account, and those in the partner manager role in the parent account.
- D. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.
Answer: A
NEW QUESTION 27
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?
- A. Configure the Embedded Service connector.
- B. Create an Embedded Service quick action.
- C. Create a custom component using the Embedded Service API.
- D. Add the Embedded Service component to Builder pages.
Answer: D
NEW QUESTION 28
Universal Containers' (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?
- A. Create a Visualforce page that receives and validates the SAML assertion.
- B. Register the Experience Cloud site as an Identity Provider in SAML settings.
- C. Create a Connected App with custom attributes before configuring SAML settings.
- D. Use the site login URL as an endpoint where SAML assertion is made.
Answer: D
NEW QUESTION 29
What are three valid topic types? Choose 3 answers
- A. Trending Topic
- B. Featured Topic
- C. Standard Topic
- D. Content Topic
- E. Navigational Topic
Answer: B,D,E
NEW QUESTION 30
Which two statements regarding data categories are true?
Choose 2 answers
- A. Child roles cannot see more data categories than their parent role. If the parent role's visibility changes, the child role's category visibility is reset to its parent's category visibility.
- B. Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.
- C. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
- D. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
Answer: A,D
NEW QUESTION 31
A consultant is setting up an experience for a client in a new org. The client insists on using standard profiles for external users.
Which step is required in order to use standard profiles in an experience?
- A. Create a permission set with '' Allow standard external profiles' check assign to all external users.
- B. Customer Community Plus Login Experience license need to be used.
- C. Ensure the standard profile have Allow using standard external profiles for self-registration, user creation, and login' set to True.
- D. Allow using standard external profiles for self-registration, user creation, and logging'' must be enabled.
Answer: D
NEW QUESTION 32
What accurately sequences the necessary steps to create a partner user from an enabled partner account?
- A. 1) View the partner account contact.
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save. - B. 1) Edit the user record to assign the correct role/profile. ee
2) View the partner account contact. Single Book
3) Select Manage External User.
4) Select Enable Partner User.
5) Save. - C. 1) View the partner account contact.
2) Select Manage External User.
3) Select Enable Partner User.
4) Edit the user record to assign the correct role/profile.
5) Save. - D. 1) Edit the user record to assign the correct role/profile.
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save.
Answer: C
NEW QUESTION 33
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.
- A. Which three should UMS take at a minimum In order to meet the requirement?
- B. Create a Lead Queue for Lead Distribution.
- C. Create a Lead Process for Lead Distribution
- D. Enable Allow External Creation'' in Digital Experience settings
- E. Configure Lead creation Leadon low Distribution inside PRM Workspace.
Answer: C
NEW QUESTION 34
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
- A. Sharing Set
- B. Account Hierarchy
- C. Apex sharing
- D. Sharing Rule
Answer: D
NEW QUESTION 35
DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers
- A. Enable "Automate Topic Assignment" setting.
- B. Map articles to Content Topics.
- C. Enable "Share on Sites" setting.
- D. Map topics to data categories.
Answer: A,D
NEW QUESTION 36
What are two ways a question can be escalated to a case?
Choose 2 answers
- A. Manually by users commenting ''Escalate''
- B. Automatically via process Builder by meeting specified criteria
- C. Automatically via Case Assignment Rules
- D. Manually by a moderator selecting ''Escalate to Case'' in the Feed
Answer: B,D
NEW QUESTION 37
The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers
- A. The portal profile record has not been created.
- B. The portal role record has not been created.
- C. Contact records have not been created.
- D. User records are missing. Penal & Pep ore
Answer: B,C
NEW QUESTION 38
Northern Trail Outfitters (NTO) is evaluating Experience Cloud forcreating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Employee apps are only available in Unlimited Edition.
- B. Experience Cloud cannot be used for employee apps.
- C. Chatter posts related to a record will be available in the employee app as well as the main org.
- D. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
Answer: A,C
NEW QUESTION 39
What is required when creating portal users through Just-Time (JIT) provisioning?
- A. FirstName
- B. User.Role
- C. Organization_id
- D. FederationIdentifier
Answer: C
NEW QUESTION 40
What does a system administrator need to do when creating Experience Cloud users?
- A. Add user to an account as a contact record.
- B. Add user to an account as a user record.
- C. Click the "Log In to Site as User" button.
- D. Assign Partner Community Plus license to the user.
Answer: A
NEW QUESTION 41
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
- A. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
- B. The preconfigured Insights reports need to be modified to meet GDPR requirements.
- C. The Community manager for Europe does not have System Administrator privileges.
- D. The Experience Cloud site for Europe has more than a million users.
Answer: B,C
NEW QUESTION 42
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
- A. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
- B. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
- C. Changing the Salesforce CDN overwrites LDS defaults.
- D. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
Answer: D
NEW QUESTION 43
Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
- A. Profile Name
- B. Role Id
- C. First Name
- D. Profile Id
- E. Currency
Answer: B,C,D
NEW QUESTION 44
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that?
Choose 2 answers
- A. Remove Opportunity and Asset from the object list in the Global Search Result component property editor.
- B. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
- C. Remove Opportunity and Asset from the navigation Menu component in the property editor.
- D. Remove Opportunity and Asset from the Title Menu component in the property editor.
Answer: A,B
NEW QUESTION 45
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?
- A. Salesforce Unlimited
- B. Customer Community
- C. Salesforce Authenticated Site
- D. Platform Portal
Answer: B
NEW QUESTION 46
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals?
Choose 2 answers
- A. Industry-specific templates as well as Lightning Bolt solutions are available today.
- B. Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper
- C. Industry-specific templates are available today but not Lightning Bolt solutions.
- D. Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
Answer: A,D
NEW QUESTION 47
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site manager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully?
Choose 2 answers
- A. Check whether the SEO Institute has provided the approval for the site with end date.
- B. Check whether a custom robots.txt file to control indexing has been created. b
- C. Check whether the Experience site is public and activated. Pencil & Paper
- D. Check whether manual sitemap refresh happens on the last day of every month.
Answer: B,C
NEW QUESTION 48
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates should ZRS consider to build the portal?
Choose 2 answers
- A. Help Center
- B. Customer service
- C. Partner Central
- D. Build Your Own
Answer: B,C
NEW QUESTION 49
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