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3313 Braindumps Real Exam Updated on Mar 29, 2022 with 70 Questions
Avaya 3313 Exam Syllabus Topics:
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NEW QUESTION 42
The Avaya Grep tool is used to search log files for Call Events for a given Contact Center Call ID.
Which three types of report output does Avaya Grep generate? (Choose three.)
- A. Sip Sequence Report
- B. Call Properties Report
- C. Event Report
- D. Summary Report
- E. Summary Log file
Answer: A,D,E
Explanation:
Explanation
By default, Avaya Grep generates three types of output: * a summary log file, for each log file you selected to search, with only the messages matching the search criteria you entered * a summary report, which records the search parameters you entered, and highlights all the warning or error messages encountered in the search * a sip sequence report, which shows a ladder diagram of the call flow along with the list of detailed messages
https://downloads.avaya.com/css/P8/documents/100178607
NEW QUESTION 43
The Avaya Aura Media Server (AAMS) Event Logs are useful in diagnosing issues where AAMS announcements or other recordings such as music on hold or ringback are not playing.
Which three pieces of information is included in the logs? (Choose three.)
- A. Event ID
- B. Severity
- C. Event Session
- D. Event Class
Answer: A,C,D
NEW QUESTION 44
The Call-by-Call report identifies what happens to a call from the time it enters the system, until it leaves Contact Center control. The report is an event report that traces and records the events of each call.
Which three statements regarding the Call by-Call report are true? (Choose three.)
- A. The Call ID is the identifier that ties alt information together to produce the complete record for each call.
- B. The Call-by-Call report can include several reporting intervals.
- C. If a call is queued and an announcement is played, the event will be included in the event column.
- D. You can enable Call-by-Call statistics for reports on a per application basis.
Answer: B,C,D
NEW QUESTION 45
Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)
- A. All SIP signaling and RTP streams will go to the Active server.
- B. Either the primary server or backup server can be in the active state, or the other AAMS server will be in the standby state.
- C. The AAMS notifies Avaya Aura contact (AACC) through port 57012 that an AAMS failover has occurred.
- D. All SIP signaling and RTP streams will go to the active and standby server.
Answer: A,B,D
NEW QUESTION 46
The Alarm Monitor shows events that occur on the CCMS. Events displayed in the Alarm Monitor also appear in the Windows Event Viewer.
The Alarm Monitor automatically starts when you log into which utility?
- A. Contact Center Manager Utility
- B. Process Monitor Utility
- C. Contact Center Server Utility
- D. Log Archiver Utility
Answer: A
NEW QUESTION 47
When viewing the Multimedia Dashboard, the CCMM Contacts by type section displays status counts for which multimedia contact States? (Choose three.)
- A. Closed
- B. Waiting
- C. Oldest
- D. Abandoned
- E. New
Answer: B,D,E
NEW QUESTION 48
When a call is placed, a SIP Invite message is sent (for example: INVITE sip:Joe@abc_sample.corn). What is the next message sent in this sequence?
- A. 200 Ringing
- B. 180 Ringing
- C. 180 ACK
- D. 200 ACK
Answer: D
NEW QUESTION 49
Which SIP component converts different protocols such as Integrated Services Digital Networking (ISDN) or another IP protocol such as H.323?
- A. SIP Gateway
- B. SIP Redirect Server
- C. SIP Gateway Manager
- D. Back-to-Back User Agent (B2BUA)
Answer: A
NEW QUESTION 50
You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?
- A. Manager Administration > User accounts
- B. Manager Administration configuration > CCMA User Migration
- C. CCMA > User agent
- D. CCMA > User Logins
Answer: C
NEW QUESTION 51
When troubleshooting a stand-alone Avaya Aura Media Server (AAMS) issues, you may need to use packet capture tools to view the data messages being sent to and from the various system components.
Which tool can you use to capture packets and display a detailed view of the packet data?
- A. Pscan
- B. Avaya Grep
- C. Wireshark
- D. Tcpdump
Answer: B
NEW QUESTION 52
Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool?
(Choose two.)
- A. 11S Access logs
- B. CCMS_ASM
- C. AAMS Sip message logs
- D. CCMS_SGM_SipMessages
Answer: C,D
NEW QUESTION 53
You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?
- A. Manager Administration > User accounts
- B. Manager Administration configuration > CCMA User Migration
- C. CCMA > User Logins
- D. CCMA >User agent
Answer: D
NEW QUESTION 54
You can check the size of databases in the CCMM Data management tool. When the current size of the OFFLINE database grows to 75% of the maximum size, CCMM logs this event to log file.
At what percent does CCMM stop automatically synchronizing contacts from the MULTIMEDIA database, thereby preventing you from running manual or scheduled cleanups?
- A. 85%
- B. 90%
- C. 95%
- D. 80%
Answer: B
NEW QUESTION 55
Refer to the Exhibit.
Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?
- A. H.323
- B. AML
- C. SIP
- D. TLS
Answer: D
NEW QUESTION 56
In an Avaya Aura Contact Center (AACC) multimedia environment with Communications Control Toolkit (CCT), which NCCT service is not used in a SIP deployment?
- A. NCCT TAPI Connector
- B. NCCT SMON
- C. NCCT OI Service
- D. NCCT Service
- E. NCCTDALS
Answer: A
NEW QUESTION 57
The Server Control and Monitor Utility (SCMU) is one of the AACC Core Common Components. Which three functions can be performed from the SCMU? (Choose three.)
- A. Start or Stop High Availability (HA) System
- B. Shutdown or Start up Contact Center
- C. Display status of component services
- D. Enable/Disable High Availability (HA) Switchover
Answer: C
NEW QUESTION 58
A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned".
What has caused this condition?
- A. The Domain User Name has been deleted from the Domain Controller, and is no longer available for selection.
- B. The Contact Center Manager Administration (CCMA) server is not connected to the Domain Controller.
- C. The Contact Center administrator does not have the required permissions on the Domain Controller to make this account selection.
- D. The Domain User Name has already been mapped to an existing CCT agent.
Answer: B
NEW QUESTION 59
You need to enable additional debugging information for the contact center Multimedia (CCMM) Email manager to resolve an issue.
Which step will you take to enable additional debugging information?
- A. Run the Tracecontrol utility for the, application, select Email and set Level to Debug and change the file size Limit and Max. Files.
- B. Access the application Event Log properties on the CCMM server and select the checkboxes for verbose, information, warning, Error, and Critical under event Level.
- C. Run the TraceControl utility for the CCMM application, select Email and set the Event Level to Debug and change the file Size Limit and max. Files.
- D. Run the Tracecontrol utility on the CCMM server and select the Event Level checkboxes for verbose, information, warning, Error, and critical.
Answer: C
NEW QUESTION 60
While investigating an issue with Contact Center Manager Server (CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs?
- A. D:\Avaya\Logs\CCMS_TFE_5
- B. D:\Avaya\Logs\CCMS\TFE_1
- C. D:\Avaya\Logs\CCMS\CCMS_TFE_5
- D. D:\Avaya\l_ogs\CCMS\CCMS_TFE_1
Answer: A
NEW QUESTION 61
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