220-1002 Free Exam Study Guide! (Updated 659 Questions)
220-1002 Dumps for A+ Certified Exam Questions and Answer
NEW QUESTION 319
Which of the following is an authentication protocol that can be used for users in the field?
- A. WEP
- B. RADIUS
- C. WPA2
- D. TKIP
Answer: B
NEW QUESTION 320
Which of the following extensions identify files that are typically implemented as scripts? (Choose two.)
- A. .exe
- B. .txt
- C. .bat
- D. .vbs
- E. .zip
- F. .xlsx
Answer: C,D
NEW QUESTION 321
Which of the following should be replaced after a voltage spike?
- A. Surge suppressor
- B. Electrical cable
- C. Battery backup
- D. Power supply
Answer: D
NEW QUESTION 322
In which of the following operating systems has the publisher removed the ability to turn off automatic updates with the Control Panel applet?
- A. Windows 10
- B. Windows 8.1
- C. Windows Server 2012 R2
- D. Windows 7
- E. Windows Server 2016
Answer: B
NEW QUESTION 323
A desktop technician needs to replace a laptop's SSD. Which of the following must the technician use to prevent damage to the SSD during the replacement?
- A. Needle-nose pliers
- B. Antistatic bags
- C. ESD straps
- D. Safety goggles
Answer: C
NEW QUESTION 324
A technician logs on to a Linux computer and runs the following command:
cs -aux I grep vi
Which of the following MOST accurately describes the effect of the command?
- A. It kills any running programs starting with the letters vi.
- B. It opens a list of directories that start with the letters vi.
- C. It creates a new file named grep in the current working directory.
- D. It finds a list of processes running a text editor.
Answer: C
NEW QUESTION 325
A user is requesting a solution that will prevent file corruption and ensure a graceful shutdown while
providing at least one hour of uptime in case of extreme weather conditions. Which of the following should
a technician recommend?
- A. Power distribution unit
- B. Surge protector
- C. Uninterruptible power supply
- D. Power strip
Answer: C
NEW QUESTION 326
A technician is working at a help desk firm and receives a call from a user who has experienced repeated BSODs. The technician is scheduled to take a break just after the call comes in.
Which of the following is the BEST choice for the technician to make?
- A. Ask another technician to take the call
- B. Input the issue as a ticket and escalate to Tier 2
- C. Put the user on hold and troubleshoot after the scheduled break
- D. Politely ask the user to call back
- E. Troubleshoot the issue for the user
Answer: A
NEW QUESTION 327
Joe. a technician, imaged a laptop using third-party software, but the drive is now showing a smaller partition size than the installed disk space. Which of the following utilities will allow Joe to resize the partition using a graphical interface?
- A. DxDiag
- B. Disk Management
- C. DiskPart
- D. Device Manager
Answer: B
NEW QUESTION 328
A network administrator notifies a technician that the company is experiencing a DDoS attack. Several internal Windows PCs are the source of the traffic. The network administrator gives the technician the Windows computer names and states they be scanned and cleaned immediately.
With which of the following types of infections are the PCs MOST likely infected? (Select two.)
- A. Ransomware
- B. Botnet
- C. Zombies
- D. Spyware
- E. Worm
- F. Virus
Answer: C,E
NEW QUESTION 329
Given the following batch file:
Which of the following describes the purpose of the line beginning with rem?
- A. String
- B. Variable
- C. Comment
- D. Loop
Answer: D
NEW QUESTION 330
A desktop technician is responsible for the OS migration of 300 end users. As part of the migration, the technician must save the end users* data to a temporary shared drive. The data must include any hidden files to ensure 100% of the data is retained. Which of the following commands will achieve this result by default?
- A. cp
- B. copy
- C. robocopy
- D. xcopy
Answer: C
NEW QUESTION 331
A technician needs to edit a protected .dll file but cannot find the file in the System32 directory.
Which of the following Control Panel utilities should the technician use?
- A. Display
- B. Folder Options
- C. Indexing Options
- D. System
Answer: B
NEW QUESTION 332
A small office's wireless network was compromised recently by an attacker who brute forced a PIN to gain access. The attacker then modified the DNS settings on the router and spread malware to the entire network.
Which of the following configurations MOST likely allowed the attack to take place? (Choose two.)
- A. Default login
- B. TKIP
- C. Outdated firmware
- D. Guest network
- E. WPS
- F. WEP
Answer: A,F
NEW QUESTION 333
A technician is cleaning up a warehouse and several old CRT monitors and UPS units. The technician removes the batteries from the UPSs and wants to comply with proper disposal techniques.
Which of the following should the technician do NEXT to proceed with disposal of the batteries?
- A. Conduct an Internal search of disposal techniques
- B. Refer to the manufacture's specific usage
- C. Place security In trash receptacles
- D. Review the material safety data sheet
Answer: B
NEW QUESTION 334
A SOHO user calls a technician and wants to secure a home network. The SOHO user needs to have protection from physical connection and ensure that employees cannot applications or personal emails. Which of the following would the technician MOST likely configure on the network device to accommodate the SOHO user's request? (Select TWO)
- A. Default SSID
- B. MAC filtering
- C. Physical security
- D. Content filtering
- E. Ratio power levels
Answer: A,C
NEW QUESTION 335
A technician is installing the latest OS on a user's system. The user wants all of the settings and file to remain intact during the installation.
Which of the following upgrade methods should the technician use?
- A. clean install
- B. network installation
- C. in-place upgrade
- D. image deployment
Answer: C
NEW QUESTION 336
A user's mobile device has slow data speeds. The user first noticed the slow speeds after downloading a large application to the device. The application download MOST likely caused:
- A. the device to run more slowly.
- B. a hardware issue on the device.
- C. the device to change to WiFi settings.
- D. the user to exceed the monthly data limit.
Answer: D
NEW QUESTION 337
A user reports that a cell phone application is loading slowly and not functioning properly Which of the following should a technician do FIRST to remedy this issue?
- A. Reconnect the wireless network connection
- B. Hard reset the cell phone.
- C. Close all running applications
- D. Remove and reinstall the application.
Answer: C
NEW QUESTION 338
An end user is browsing the Internet when multiple browser pages open by themselves. The user notices the PC is running slowly, even while not browsing the Internet.
Which of the following actions should the user take?
- A. Update antivirus definitions
- B. Reboot the PC
- C. Enable the pop-up blocker
- D. Install anti-malware software
Answer: D
NEW QUESTION 339
A technician is working at a help-desk form and receives a call from a user who has experienced repeated BSODs. The technician is scheduled to take a break just after the call comes in.
Which of the following is the BEST choice for the technician to make?
- A. Ask another technician to take the call
- B. Input the issue as a ticket and escalate to Tier 2
- C. Put the user on hold and troubleshoot after the scheduled break
- D. Politely ask the user to call back
- E. Troubleshoot the issue for the user
Answer: A
NEW QUESTION 340
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