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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

1. A customer states that he has never been able to burn DVD's with his MacBook, yet his friend has an identical-looking MacBook that can burn DVD's. You have verified that the customer's MacBook has a DVD / CD-RW Combo optical drive and is running the latest version of Mac OS X.
The MacBook has no other problems. What is the probable cause of this issue?

A) The MacBook requires more RAM.
B) The MacBook optical drive is malfunctioning.
C) The Combo drive is not capable of burning DVD's.
D) The MacBook requires a firmware update.

2. What is the function of the SMC in an Intel Mac?

A) The SMC controls the speed of the hard drive.
B) The SMC manages all communication with attached peripherals.
C) The SMC manages the amount of virtual memory used.
D) The SMC controls all aspects of power flow.

3. Examine the exhibit. What type of port does the number ??identify?

A) USB
B) ExpressCard
C) Sound In
D) Sound Out
E) FireWire
F) MagSafe

4. Why do you need to take precautions when disposing of CRT displays? SELECT TWO

A) CRT displays contain toxic gases.
B) CRT displays can implode if mishandled.
C) CRT displays present a fire hazard.
D) CRT displays present a radiation hazard.
E) CRT displays contain hazardous materials.

5. ESD causes damage to circuits by ________.

A) blasting a hole in the circuit
B) slowing the circuit down
C) cooling the circuit too quickly
D) increasing the circuit's clock speed

Solutions: