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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Delivery and Migration | 17% | - Plan and execute migration from other platforms - Understand implementation best practices - Define roles and responsibilities |
| Policies and Settings | 22% | - Analytics and dashboard usage - Slack Connect and app approval settings - Identity and access management - Security and compliance configurations |
| Discovery | 10% | - Assess organizational readiness - Communicate Slack value proposition - Gather and analyze client requirements |
| Channel Strategy | 10% | - Apply use cases and best practices - Design channels for collaboration and workflows - Channel naming conventions and structure |
| Learning and Enablement | 18% | - Create learning materials and resources - Design training programs for users and admins - Support adoption and troubleshoot issues - Plan and execute rollout strategies |
| Governance Structure | 8% | - Manage workflows and processes - Establish governance policies - Define admin and owner roles |
Salesforce Certified Slack Consultant Sample Questions:
Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
- A. Org-wide default channel, optional
- B. Org-wide default channel, required
- C. Org-wide channel, required
- D. Multi-workspace public channel
Correct Answer: B 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?
- A. Invite-only
- B. Open
- C. By request
- D. Hidden
Correct Answer: D 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?
- A. In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
- B. In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
- C. In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
- D. In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
Correct Answer: B 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?
- A. Communications lead
- B. Product owner
- C. Executive sponsor
- D. Slack admin
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?
- A. Ad hoc
- B. Quarterly
- C. Monthly
- D. Annually
Correct Answer: B 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
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