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IBM M2090-740 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Competitive Positioning and Benefits | 15% | - ROI and business value propositions - Differentiators vs competitors |
| Topic 2: Solution Selling and Use Cases | 30% | - Industry-specific applications - Case management and customer service - Value-based archiving and legacy data cleanup |
| Topic 3: IBM ECM Market and Customer Challenges | 20% | - Regulatory and compliance drivers - Unstructured information challenges - Market position and trends |
| Topic 4: IBM ECM Product Portfolio | 35% | - Datacap capture solutions - eDiscovery and information governance - Content Manager OnDemand - IBM Content Manager / ICM - Enterprise Records and Retention Management |
IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:
Question 1
In Malaysia Bii Maybank eliminated the time it takes to open a new account and dramatically increased customer satisfaction in the process. By how much did Bii Maybank reduce account opening time?
A. 22 percent
B. 60 percent
C. 33 percent
D. 41 percent
Question 2
Which of these are solutions available using Watson Content Analytics?
A. All of the above
B. Healthcare
C. Crime Analytics
D. Customer Insight
Question 3
What percentage of CIOs is making plans to focus on mobility?
A. 5%
B. 27%
C. 84%
D. 50%
Question 4
What are the key characteristics of ICM target customers?
A. All of the above
B. Highly regulated industries
C. Industries where a lot of responsibility is given to the decisions of individual knowledge workers
D. Industries where the product is often document: Financial Service. Banking and Insurance
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: D |
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