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HP Servicing HP Desktops, Workstations and Notebooks Sample Questions:

1. Which Linux operating system is typically installed on HP commercial notebooks?

A) SuSE Linux, because it is user friendly, well documented, and compact
B) Ubuntu Linux, because it has the widest user adoption of all Linux distributions
C) FreeBSD, because it is the same operating system that Apple modified to create OS X
D) Red Hat Linux, because it has the best technical paid and unpaid support

2. Which biometric security functions are included with HP commercial notebooks? (Select two.)

A) retina scans
B) facial recognition
C) gesture recognition for touch-enabled notebooks
D) fingerprint readers
E) voice recognition

3. Which statement best describes the Restriction of Hazardous Substance (RoHS) environment standard to which HP is committed?

A) RoHS defines the process for a compliant processor upgrade.
B) RoHS regulates the supply and return of notebook batteries.
C) RoHS regulates the supply and return of parts containing restricted or controlled materials.
D) RoHS defines the policy for the disposal of obsolete equipment.

4. Which HP support communication type is the most urgent level and requires immediate attention upon receipt?

A) notice
B) advisory
C) statement
D) bulletin

5. A customer has purchased the HP EliteBook 8560w notebook because he needs to use the biometric features to secure his top secret data. What HP Protect Tools module should the customer use to manage the biometric security on his notebook? Select the correct answer,

A) Embedded Security
B) Password Manager
C) BIOS configuration
D) Credential Manager

Solutions: