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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Features, Protocols & Interoperability | 15% | - Shuffling, hairpinning, and media management - Encryption and security settings - Integration with Session Manager and third-party systems - SIP, H.323, and DCP protocols |
| System Configuration & Administration | 30% | - IP endpoints, DCP, and SIP devices - Media gateways and circuit packs - SAT commands and system parameters - Trunk groups, signaling, and call routing |
| Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Server platforms and templates - Survivable remote and duplex configurations - Software installation and upgrade procedures - System Platform and WebLM licensing |
| Maintenance, Monitoring & Troubleshooting | 10% | - Backup and restore procedures - Common fault isolation and resolution - Alarm monitoring and logging - Gateway and endpoint troubleshooting |
| CM Messaging Integration & Configuration | 20% | - Integration with Communication Manager - CM Messaging server installation - Mailbox and user provisioning - Voice mail features and call coverage |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. Which three are tests that can be performed to Verify a communication manager Messaging 6.0 application is working properly? (Choose three)
A) Check the messaging port status using the display port command
B) Verify the hunt group status
C) Perform message waiting indication test
D) Call the messaging Hunt Group
E) Check the messaging port status using the status port command
2. Which three objects can be downloaded from the product license delivery system (PLDS)?
(Choose three)
A) Firmware updates
B) Authentication file
C) PuTTY
D) Communication manager templates
E) Patches
3. Which statement describes how the communication message application is enabled the first time after the installation?
A) Communication manager messaging is enabled by default after the installation.
B) Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
C) Open the communication manager IP address using web browser. Login as craft; click Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable.
D) Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
4. A technician is asked to retrieve a maintenance log for CMM that shows the information for 8"00 AM to 5:00 PM local tome that day.
Which shell command should be executed to retrieve the maintenance log?
A) Print log for maint 101010 08:00
B) Print-1 maint -d 08:00 10/10/10
C) Show main log 0800 101010
D) Displog-1 maint -d 10/10/10 08:00
5. When using the Avaya Site Administrator GEDI interface, which command would be used to confirm the media gateway number 3 is registered?
A) Display media-gateway 3
B) Print media-gateway 3
C) Show media-gateway 3
D) View media-gateway 3
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: A,D,E | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |





