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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?

A) SNMP
B) UMS Web
C) IMAP
D) MAPI

2. If calls need to be directed to a VoiceMail Pro module named DayAA, what should the destination field of the incoming call route look like?
A . VM:DayAAB . DayAAC . #DayAAD . AA:DayAAA Which three steps must be completed to get Embedded Voicemail (EVM) Dial by Name to work correctly? (Choose three.)

A) Configure Dial By Name action off Auto Attendant.
B) Add names to the system directory.
C) Embedded Voicemail code is set.
D) Users need to record their names.
E) Updated prompts are needed on the flash card.

3. Which tool should be used to reduce conflicts within the SCN?

A) MSN Configuration
B) Unique User Names Tool
C) Extension Renumber
D) Line Renumber

4. Which three choices must be verified as part of a site survey? (Choose three.)

A) existing call volumes, service providers, and costs
B) servers, OS, desktop applications, firewalls, and routers
C) infrastructure, cabling, and environmental
D) corporate strategy for disaster recovery
E) network readiness and capacity to support VoIP

5. After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Upgrade Delta Server to the latest release using the IP Office Admin software.
B) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
C) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
D) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.

Solutions: