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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. What are the three territory definition dimensions that are maintained in the customer classification module?
A) Geography
B) Auxiliary 1, 2, 3
C) Organization Type
D) Account
E) Industry
2. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.
A) Forecast
B) Identify visible members.
C) Lookups
D) Quota
E) Enable dimensions and metrics.
3. You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
Select the two components that must be included when creating Sales, Marketing, and Partner organizations.
A) Organization Expiration Date
B) Name
C) Territory
D) Industry
E) Business Unit
4. A company has implemented Oracle Fusion Lead Management. The sales manager in the company has asked the sales team to qualify leads for further follow ups with customers/prospects.
What are the three parameters that determine lead qualification?
A) ratings
B) lead owner assigned
C) approved budget
D) definite purchase timeline
E) Identified decision maker
5. A customer has Implemented Oracle Fusion sales and the sales team in the company wants to convert the qualified lead into a sales opportunity.
Identify the correct prerequisite to convert a lead into an opportunity.
A) lead with sales account and primary product
B) lead with sales account and sales methodology
C) lead with assessment data and primary product
D) lead with sales account and revenue lines
E) lead with sales account and assessment data
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: B,D,E | Question # 3 Answer: B,E | Question # 4 Answer: A,C,D | Question # 5 Answer: E |





