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Salesforce Plat-Admn-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator Exam |
| Exam Number: | Plat-Admn-201 (also known as ADM-201) |
| Real Exam Qty: | 60 scored + up to 5 unscored items (65 total) |
| Available Languages: | Italian, Japanese, Portuguese (Brazil), English, Korean, German, Spanish, French, Chinese (Simplified) |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Certificate Validity Period: | 1 year, renewable annually via free maintenance modules |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Exam Format: | Multiple-select, Multiple-choice |
| Exam Price: | $200 USD + applicable taxes |
| Recommended Training: | Trailhead Learning Path |
| Exam Registration: | Official Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing center (Pearson VUE / Kryterion) |
| Pre Condition: | No formal prerequisites; recommended 6+ months hands-on Salesforce administration experience |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201 |
Salesforce Plat-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service and Support Applications | 10% | - Case management - Solution and knowledge base - Entitlements and service contracts |
| Agentforce AI | 8% | - Configuration and security - Troubleshooting and maintenance - AI agent capabilities and use cases |
| Sales and Marketing Applications | 10% | - Opportunity management - Lead management - Campaigns and products |
| Data and Analytics Management | 17% | - Data quality and validation - Data import/export/backup - Data security and sharing - Reports and dashboards |
| Object Manager and Lightning App Builder | 15% | - User interface customization
|
| Configuration and Setup | 15% | - Company-wide settings
- User setup and maintenance
|
| Automation | 15% | - Process automation tools
|
| Productivity and Collaboration | 10% | - Mobile app configuration - Chatter and collaboration features - Activity management - AppExchange packages |
Plat-Admn-201 Exam FAQ: The Details That Matter
The Salesforce Certified Platform Administrator exam requires 65% to pass, and registration costs $200 USD + applicable taxes. A failed attempt means paying the same fee again — a readiness check with the CertkingdomPDF engines before booking is the cheaper option.
Salesforce recommends these training resources for the Salesforce Certified Platform Administrator exam:
Follow the training with steady self-testing — the 160 practice questions from CertkingdomPDF help you apply theory and fill any gaps the training leaves.
The Plat-Admn-201 exam is a Salesforce certification exam validating the Salesforce Certified Platform Administrator syllabus shown above. It belongs to these credential paths: Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder. Candidates in 2026 prepare for it with CertkingdomPDF's 160 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
CertkingdomPDF issues a full refund if you take the Salesforce Certified Platform Administrator exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or onsite testing center (Pearson VUE / Kryterion) Register for the Salesforce Certified Platform Administrator exam through these official channels:
After booking, CertkingdomPDF delivers your practice questions within 1 minute — preparation starts the same day.
The Salesforce Certified Platform Administrator exam contains 60 scored + up to 5 unscored items (65 total) to complete within 105 minutes. Timed simulation in the CertkingdomPDF Desktop Test Engine teaches that rhythm before exam day does.
The official Salesforce Certified Platform Administrator outline defines 8 domains. The leading three are Sales and Marketing Applications (10%), Object Manager and Lightning App Builder (15%), and Productivity and Collaboration (10%). The full list is in the topics section above, and CertkingdomPDF's 160 practice questions cover each one.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 160 practice questions are identical across versions. Every purchase includes 365 days of free updates — whenever a new version is compiled, it is sent to you automatically — plus a 50% renewal discount afterward and unlimited computer installations.
No formal prerequisites; recommended 6+ months hands-on Salesforce administration experience Since requirements change over time, confirm the latest on the official Salesforce exam page before scheduling.
Salesforce Certified Platform Administrator Sample Questions:
What are two capabilities of Salesforce Knowledge? Choose 2 answers.
- A. Knowledge articles integrate with Service Console.
- B. Knowledge articles are always publicly available for customers.
- C. Users can rate the helpfulness of articles
- D. Any user can write and publish articles.
Correct Answer: A,C 🗳️
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an Account. Which flow should a Platform Administrator recommend automating within Flow Builder for this business process?
- A. Scheduled flow
- B. Automation event triggered flow
- C. Autolaunched flow
- D. Record triggered flow
Correct Answer: A 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
The VP of sales at AW Computing would like sales reps to check in with their top account every Monday. The VP would like a dashboard component to show the status of the check-ins. What should a Platform Administrator configure to remind the reps to contact their top account?
- A. Enable the creation of recurring tasks.
- B. Add the email action to the page layout.
- C. Create a time-based workflow task.
- D. Use a process email alert on the account.
Correct Answer: A 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this stage without knowing the amount. How should a Platform Administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
- A. Create a formula field to fill in the field for managers.
- B. Configure a validation rule to meet the criteria.
- C. Assign the Administrator profile to the managers.
- D. Make the field required for all users.
Correct Answer: B 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app. Which two types of pages should a Platform Administrator build and customize using the Lightning App Builder?
- A. App page
- B. User page
- C. Record page
- D. Dashboard page
Correct Answer: A,C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
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