Stuck on login or downloading? 24/7 customer assisting handles it. CertkingdomPDF pairs 72 practice questions for the 1z1-980 exam with round-the-clock support for the Oracle Knowledge Management Cloud 2017 Implementation Essentials in 2026.
Oracle 1z1-980 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Related Certifications: | Oracle Service Cloud 2017 Certified Implementation Specialist |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | No expiration |
| Passing Score: | 63% |
| Real Exam Qty: | 71-72 |
| Exam Duration: | 120 minutes |
| Exam Price: | USD 245 |
| Available Languages: | English |
| Recommended Training: | Oracle Service Cloud Learning Subscription |
| Exam Registration: | Pearson VUE Oracle Exam Registration Oracle University Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-980 |
Oracle 1z1-980 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Reporting | 25% | - Custom objects and fields - RightNow Object Query Language (ROQL) - Report classification and configuration |
| Topic 2: Service Cloud Knowledge Base Management | 35% | - Article relationships and versioning - Knowledge article creation and modification - Search functionality and article access |
| Topic 3: Service Cloud Products and Services Overview | 20% | |
| Topic 4: System Integration | 20% | - Connect Web Services for SOAP API - Integration with Oracle Cloud services |
Oracle 1z1-980 Exam: What Candidates Ask
Yes:
Courses build the foundation; then practice smartly with the 72 practice questions for the Oracle Knowledge Management Cloud 2017 Implementation Essentials — every answer expert-verified.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials is Oracle's certification exam for Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist, at the Specialist level. It validates skills employers hire for, which is why it can affect your career and future. Related credentials include Oracle Service Cloud 2017 Certified Implementation Specialist.
Files arrive by automatic email within a minute of payment — unlimited installations, and 24/7 customer assisting for any login or downloading issues if nothing shows up within 2 hours. If you fail the corresponding 1z1-980 exam within 60 days of purchase, you have options: a full refund (send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; processed within 7 days), waiting for the next updated version free, or changing to two other equal-value dumps free. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products.
No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended Vendors revise eligibility rules from time to time, so verify the current requirements on the official page (official 1z1-980 exam page) before booking.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials blueprint covers 4 domains — including System Integration (20%), Service Cloud Products and Services Overview (20%), Analytics and Reporting (25%). The weightings tell you where to spend your hours; the complete outline above lists every subtopic.
Through the vendor's official registration channels:
The Oracle Knowledge Management Cloud 2017 Implementation Essentials is delivered Online proctored or onsite testing at Pearson VUE centers — choose the arrangement that fits you when booking.
USD 245 per attempt, 63% to pass. A retake bills the full fee again, so prepare smartly: work through the 72 practice questions for the 1z1-980 exam at CertkingdomPDF before you book.
120 minutes for 71-72 questions. Efficient preparation includes pacing: rehearse timed sets until the clock feels manageable, not menacing.
Yes — download the free Oracle Knowledge Management Cloud 2017 Implementation Essentials demo and judge the quality before paying. Purchases include 365 days of free updates, with each latest version emailed to you immediately; renew afterward at 50% off.
Oracle Knowledge Management Cloud 2017 Implementation Essentials Sample Questions:
Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A".
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?
- A. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
- B. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
- C. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.First;
- D. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
Correct Answer: D 🗳️
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In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?
- A. 250
- B. 500
- C. 100
- D. 1000
Correct Answer: D 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Which two statements are true about response requirements for incidents? (Choose two.)
- A. Holidays have to be defined before creating response requirements.
- B. Default response requirements for an interface cannot be modified.
- C. Response requirements include the maximum time limit for responding to each inquiry for an unresolved incident.
- D. Custom response requirements are based on the level of service being provided.
Correct Answer: C,D 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Which two statements are true about published reports? (Choose two.)
- A. Published reports have filtering option in ribbon.
- B. Published reports can be shared.
- C. Published report data can change automatically when the knowledge base data is updated.
- D. Published reports can be edited.
- E. Published reports contain snapshots of data at the time the report is run.
Correct Answer: B,E 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)
- A. Product/Category
- B. Keywords
- C. Attachments
- D. Summary
- E. Access Level
- F. Assigned account value
- G. Status
- H. Display Position
Correct Answer: A,B,C,E,G 🗳️
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