Microsoft MB-210 Q&A - in .pdf

  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
  • Updated: Sep 06, 2026
  • Q & A: 376 Questions and Answers
  • Printable Microsoft MB-210 PDF Format. It is an electronic file format regardless of the operating system platform.
  • PDF Price: $59.99
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Microsoft MB-210 Q&A - Testing Engine

  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
  • Q & A: 376 Questions and Answers
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About Microsoft Dynamics 365 Sales Functional Consultant - MB-210 Exam

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Another important aspect of the Microsoft MB-210 exam is testing the candidate's knowledge of customer engagement. This includes understanding how to create and manage customer interactions, as well as how to use the various tools available in Microsoft Dynamics 365 Sales to analyze customer behavior and make data-driven decisions. Candidates will need to demonstrate their ability to configure and customize the customer engagement hub, as well as how to use the system to manage customer relationships.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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Skills measured

  • Manage core sales tables (45-50%)
  • Configure additional tools and services (20-25%)
  • Perform configuration (25-30%)

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The MB-210: Microsoft Dynamics 365 Sales exam is a mandatory requirement for earning the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification. This test measures the capacity of the candidates to perform the following tasks: executing configuration, managing key sales entities, as well as customizing additional tools and services.

The MB-210 Certification Exam is intended for individuals who have a strong understanding of sales processes and experience in implementing Microsoft Dynamics 365 Sales solutions. MB-210 exam measures the candidate's skills in configuring and customizing the application, managing sales entities, creating and managing sales documents, and using analytics to provide insights into sales performance. Candidates who pass the exam have the ability to work with sales teams to identify business requirements and implement solutions that improve sales productivity.

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Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Configure additional tools and services25-30%- Configure sales automation and extensions
  • 1. Configure custom controls and extensions
  • 2. Configure business process flows and workflows
- Configure integration with external systems
  • 1. Integrate with marketing and service modules
  • 2. Configure data import/export and synchronization
- Configure sales insights and AI features
  • 1. Configure predictive scoring and recommendations
  • 2. Configure relationship analytics and health
Manage core sales features30-35%- Manage sales transactions and records
  • 1. Manage sales literature and collateral
  • 2. Manage product bundles and relationships
  • 3. Create and manage quotes, orders, and invoices
- Manage lead and opportunity lifecycle
  • 1. Manage competitors and sales teams
  • 2. Manage opportunity stages and close processes
  • 3. Create and qualify leads
- Manage forecasting and analytics
  • 1. Analyze sales performance and trends
  • 2. Manage sales goals and metrics
  • 3. Configure and manage sales forecasts
Configure Dynamics 365 Sales35-40%- Configure entities and relationships
  • 1. Configure entity relationships and business rules
  • 2. Configure sales process flows and stages
  • 3. Customize lead, opportunity, account, and contact entities
- Configure integration and settings
  • 1. Configure sales dashboards and reports
  • 2. Integrate with Microsoft 365 and Power Platform
  • 3. Configure email templates and sales documents
- Configure core sales settings
  • 1. Configure fiscal years and sales periods
  • 2. Configure product catalog and pricing
  • 3. Configure sales territories and hierarchies
  • 4. Configure sales security roles and access

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