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EXIN ITILSC-SOA (ITIL Service Capability Service Offerings and Agreements) Exam is one of the certification exams offered by EXIN for professionals who want to specialize in IT service management. ITILSC-SOA-JPN exam is designed to test the candidate's knowledge and understanding of the service offerings and agreements processes in ITIL Service Capability. It is an intermediate-level exam, which means that candidates should have a basic understanding of ITIL and IT service management principles before taking the exam.
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
The ITILSC-SOA exam covers various topics, including service strategy, service design, service transition, service operation, and continual service improvement. ITILSC-SOA-JPN exam focuses on the service offerings and agreements processes, which are critical to ensuring that IT services are aligned with business objectives and meet customer requirements. ITILSC-SOA-JPN exam also covers the management of service level agreements, service catalogs, and service portfolios.
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The ITILSC-SOA exam is a challenging exam that requires a deep understanding of ITIL service management practices. ITILSC-SOA-JPN exam consists of 40 multiple-choice questions, and candidates have 90 minutes to complete the exam. A passing score of 65% is required to receive the certification. ITIL Service Capability Service Offerings and Agreements (ITILSC-SOA日本語版) certification is recognized worldwide and is highly valued by organizations that use ITIL service management practices. Obtaining this certification can enhance your career prospects and open up new opportunities in the IT service management field.
EXIN ITILSC-SOA日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Catalogue Management | - Catalogue Structure and Maintenance
|
| Topic 2: Organizing, Technology and Implementation | - Technology and Implementation Considerations
|
| Topic 3: Introduction to Service Offerings and Agreements | - SOA Context
|
| Topic 4: Demand Management | - Demand Analysis
|
| Topic 5: Service Portfolio Management | - Service Portfolio
|
| Topic 6: Financial Management for IT Services | - Financial Processes
|
| Topic 7: Supplier Management | - Supplier Lifecycle
|
| Topic 8: Business Relationship Management | - Customer and Business Relationships
|
| Topic 9: Service Level Management | - Service Agreements
|





