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Peoplecert ITIL-4-DITS Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operationalising Strategy | 25% | - Integrate strategy into ITIL service value system - Align strategy with guiding principles and practices - Translate strategy into actionable plans and initiatives |
| Responding to Digital Disruption | 15% | - Assess digital readiness and market positioning - Leverage technology for operational improvement - Manage change and adapt to new trends |
| Assessing Digital Strategy | 25% | - Identify opportunities for innovation and growth - Evaluate impact of digital strategy on business success - Measure value creation and performance outcomes |
| Strategic Risk Management in VUCA Environments | 15% | - Develop risk mitigation and response plans - Identify and analyze strategic risks - Build resilience and agility in strategy execution |
| Crafting a Digital Vision and Strategy | 20% | - Define digital vision aligned with organizational goals - Establish governance and decision-making frameworks - Analyze internal and external factors affecting strategy |
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