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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
| Topic 2: Call Flow Configuration and System Monitoring | - Call management and monitoring
|
| Topic 3: Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| Topic 4: Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
| Topic 5: System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes.
Why might this be the case?
A) The IP Office's connection has been lost.
B) The default Security password hasn't been modified.
C) The System password hasn't been set.
D) The changes are already in effect and don't require saving.
2. A customer wants to synchronize all their Outlook contacts into the one-X® Portal personnel directory.
What is the recommended method to achieve this while ensuring data integrity and minimal effort?
A) Add each Outlook contact individually into the personal directory and verify them against the original source.
B) Manually copy and paste all contacts from Outlook to the personal directory.
C) Integrate the IP Office with Outlook using the Avaya Outlook Plugin.
D) Import the Outlook contacts using a .csv format and configure the synchronization settings.
3. A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system.
What should you do to determine the cause of the delay?
A) Use Wireshark packet analyzer.
B) Enable monitoring of RTCP (Real-Time Transport Control Protocol).
C) Utilize SSA (System Status Application).
D) Analyze VoIP settings of IP telephones.
E) Debug view.
4. A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension should ring for 10 seconds before trying the next available person.
Which timer should be configured with a value of 10 seconds to achieve this requirement?
A) The Hunt Group overflow timer
B) No answer time for the User
C) No answer time for the Hunt group
D) Fall-back timer
5. When logging in to IP Office Security Settings for the first time using the Manager Application, the default user name is "security".
What is the default password?
A) security
B) administrator
C) default
D) securitypwd
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: D |





