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WGU Operations-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Supply Chain and Inventory Management | 20% | - Supply Chain Design
|
| Capacity Planning and Facility Layout | 15% | - Capacity Concepts
|
| Forecasting and Project Management | 20% | - Project Management
|
| Process Design and Analysis | 20% | - Process Types
|
| Quality Management Methods | 25% | - Total Quality Management (TQM)
|
WGU Operations Management (C215, VDC2) Sample Questions:
Which capacity planning measurement tells how much capacity a company is using?
- A. Design capacity
- B. Effective capacity
- C. Capacity utilization
- D. Capacity focus
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
What is the name of the model that has been created to examine the four different supply chain perspectives of reliability, flexibility, expenses, and assets/utilization?
- A. SCOR (Supply Chain Operations Reference)
- B. RFEAU (Reliability Flexibility Expenses and Asset Utilization)
- C. SCM (Supply Chain Metrics)
- D. SCAM (Supply Chain Accreditation Model)
Correct Answer: A 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Which quality control tool should be used to monitor the current status or end result of a process?
- A. Flowchart
- B. Checklist
- C. Control chart
- D. Scatter diagram
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Which statement is true about capacity requirements planning (CRP)?
- A. Each product item is individually addressed regardless of relevant holistic processes.
- B. Human capital adequacy is analyzed for given work centers and production items.
- C. Available capacity is compared to calculated workloads of relevant items.
- D. Production capacity is created for future production items.
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Which two factors affect a service location decision? Choose 2 answers
- A. Warehouse storage
- B. Proximity to customers
- C. Quality-of-life issues
- D. Closeness to manufacturing facilities
Correct Answer: B,C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
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