EXIN ITSM18FB exam is designed for IT professionals who are responsible for delivering IT services while maintaining the quality, reliability, and security of IT infrastructure. EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 certification exam covers a range of topics related to IT service management such as service strategy, service design, service transition, service operation, and continual service improvement. ITSM18FB exam focuses on understanding different elements and concepts of the ISO/IEC 20000:2018, as well as how to apply them effectively in real-world situations.
To prepare for the ITSM18FB exam, there are various training courses and materials available. EXIN provides official study guides, e-learning courses, and classroom training. Additionally, there are many resources available online from third-party providers, such as practice exams, study groups, and forums. It is recommended that candidates have a good understanding of ITSM principles before taking the ITSM18FB exam.
EXIN ITSM18FB certification exam is ideal for IT professionals who are looking to move from ITIL v3 to ITIL 4. It is a bridge certification that provides a smooth transition from the old ITIL v3 framework to the new ITIL 4 framework. EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 certification is designed to help IT professionals understand the differences between ITIL v3 and ITIL 4 and to prepare them for the new ITIL 4 certification exams.
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The ITSM18FB Exam covers a wide range of topics related to ITSM, including the principles and concepts of ITSM, the requirements of the ISO/IEC 20000 standard, the scope and objectives of ITSM, and the roles and responsibilities of ITSM stakeholders. ITSM18FB exam also tests the candidate's knowledge of the processes, functions, and activities involved in ITSM, as well as their ability to apply ITSM principles and concepts to real-world scenarios.
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EXIN ITSM18FB Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: ISO/IEC 20000:2018 Standard | - Structure and requirements of the standard
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| Topic 2: Continual Improvement | - Improvement practices
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| Topic 3: IT Service Management Principles | - Core concepts of ITSM
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| Topic 4: Service Management Processes | - Core service lifecycle processes
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