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ServiceNow CIS-PA Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Platform Analytics Exam |
| Exam Number: | CIS-PA |
| Exam Price: | $450 USD |
| Certificate Validity Period: | 1 year (requires annual delta exam & maintenance fee) |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers) |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist - Core Platform |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Passing Score: | Not publicly disclosed |
| Recommended Training: | Platform Analytics Advanced Platform Analytics Fundamentals |
| Exam Registration: | Kryterion Webassessor ServiceNow Learning |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Kryterion test centers |
| Pre Condition: | Recommended: 6 months experience in Platform Analytics implementation; Completion of Administration Fundamentals, Platform Analytics Fundamentals and Advanced courses; No mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-application-specialist-performance-analytics-exam?id=kb_article_view&sys_kb_id=160f282693b4b61056aeb94c5cba1013 |
ServiceNow CIS-PA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure Breakdowns and Breakdown Sources | 25% | - Scripted breakdown mapping - Breakdown mappings - Breakdown sources configuration - Breakdown matrix and exclusions - Bucket groups configuration |
| Topic 2: Administration and Advanced Implementation Solutions | 5% | - Advanced data collection scenarios - Spotlight configuration and usage - Content packs deployment |
| Topic 3: Configure Indicators and Indicator Sources | 25% | - Indicator types and differences - Indicator configuration properties - Aggregation scripts creation - Source conditions and facts tables configuration |
| Topic 4: Data Collection | 10% | - Collection properties configuration - Fine-tuning and troubleshooting collection jobs - Data collection process flow |
| Topic 5: Data Visualization and Dashboards | 25% | - Dashboard creation and management - Visualization types and selection - KPI Details analysis and usage - Unified filters and interactions - Performance optimization and access control |
| Topic 6: Architecture and Deployment | 10% | - Platform Analytics solution components - Deployment tasks and sequence - Common use cases - Personas and stakeholders |
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ServiceNow defines the following prerequisites for the ServiceNow Certified Implementation Specialist - Platform Analytics: Recommended: 6 months experience in Platform Analytics implementation; Completion of Administration Fundamentals, Platform Analytics Fundamentals and Advanced courses; No mandatory prerequisite exam.
Verify the current requirements on the official certification page before booking.
The current exam information lists 60 questions for the CIS-PA exam, with 90 minutes minutes allowed. Practicing with a timer beforehand turns the limit into a familiar rhythm.
ServiceNow points candidates to these official training options:
Combine structured training with regular question practice for the sturdiest preparation.
Through continuous research and development, and speed. Our technicians and experts work on the CIS-PA bank daily, updating the database the moment the actual exam content changes — more frequently than typical offerings on the market. The bank is organized around the core knowledge and key points of the ServiceNow Certified Implementation Specialist - Platform Analytics syllabus, every answer is expert-verified, and delivery is immediate after payment. Customers come first here, and the free demo lets you verify all of it before spending anything.
The ServiceNow Certified Implementation Specialist - Platform Analytics blueprint is built on these principal domains:
- Configure Indicators and Indicator Sources (25%)
- Architecture and Deployment (10%)
- Data Collection (10%)
The official outline continues with additional domains — the question bank covers the full set.
At present, the passing score for the CIS-PA exam is Not publicly disclosed and the registration fee is $450 USD. Both belong to ServiceNow and can change, so confirm them on the official site when you register.
Registration is handled through the official channels listed here:
Select a test center or online appointment, and book early — the most convenient slots fill first.
ServiceNow Certified Implementation Specialist - Platform Analytics Sample Questions:
When using aBucket Groupas a Breakdown Source, which is the required Breakdown SourceFacts table?
- A. Bucket Group [pa_bucket_groups]
- B. The Indicator Facts table
- C. Bucket [pa_buckets]
- D. Choice [sys_choice]
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
What is an example of how Platform Analytics can help achieve the goal of reducing IT spending by 10%?
- A. By automating password resets for users
- B. By conducting user satisfaction surveys to identify areas for improvement
- C. By breaking down incident resolution costs and identifying areas to optimize
- D. By generating comprehensive asset cost reports and importing them
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
How can aBreakdownbe applied tomultiple Indicatorsbased ondifferent Facts tables?
- A. Create a mapping script to define the relationship between the indicator facts tables and the breakdown source
- B. Create a separate breakdown record for each indicator facts table
- C. Create a separate breakdown mapping for each indicator facts table
- D. Configure the indicators to use the same indicator source
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
What can you do in theDashboards moduleof theAnalytics Center?
- A. Only share and view Next Experience dashboards
- B. Only create and view Next Experience dashboards
- C. Create, delete, and view Next Experience dashboards
- D. Create, update, certify, share, and view Next Experience dashboards
Correct Answer: D 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
Which feature in Platform Analytics enables the sharing of visualizations on any dashboard?
- A. The report_admin role
- B. The pa_kpi_signals_admin role
- C. Visualization Library
- D. Dashboard Sharing
Correct Answer: C 🗳️
Explanation: Only visible for CertkingdomPDF members. You can sign-up / login (it's free).
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