ServiceNow CIS-ITSM Value Pack (Frequently Bought Together)

The CIS-ITSM exam, officially titled Certified Implementation Specialist - IT Service Management, is the qualifying test for the CIS-Service Management certification from ServiceNow, a credential at the Specialist level. Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as CIS-CSM (Customer Service Management), CIS-CSD (Service Desk), CIS-FSM (Field Service Management), CSA (Certified System Administrator), CIS-SM (Service Mapping).

The ServiceNow Certified Implementation Specialist - IT Service Management exam gives you 90-120 to work through 65-80 questions. That is a steady pace with little room for second-guessing, so train yourself to read each question once, flag the difficult ones, and keep moving. Before exam day, sit at least two full timed sessions in the CertkingdomPDF test engine — when the clock feels familiar, it stops being a threat.

You need 70% to pass, and the official registration fee is USD $150-200. Fall short and you pay that fee in full again for every retake, which makes solid preparation the cheaper option by far. Work through the CertkingdomPDF practice questions until you score comfortably above the passing mark, then book your seat.

Recommended: ServiceNow Certified System Administrator (CSA) certification and practical experience implementing ITSM processes on the ServiceNow platform Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page: ServiceNow CIS-ITSM exam overview.

Yes. CertkingdomPDF offers a free PDF demo for the ServiceNow Certified Implementation Specialist - IT Service Management exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.

Your purchase is protected by a 100% money-back guarantee. If you sit the corresponding CIS-ITSM exam within 60 days of buying and do not pass, send us a scan of your exam enrollment slip together with your official Score Report (PDF) within 2 days of the exam date — the candidate name must match the payer's name — and we will process your full refund within 7 days. Please note that exams taken within 3 days of purchase, materials downloaded without ever sitting the exam, free products, and expired orders are not covered. If you would rather not have a refund, you can exchange your order for two exam products of equal value, free of charge, and keep the update service on your original purchase.

Delivery is instant: your files are emailed to you within one minute of payment and can also be downloaded directly, with no limit on the number of computers you install them on. If nothing has arrived within 2 hours, contact our customer service team and we will sort it out.

The ServiceNow Certified Implementation Specialist - IT Service Management syllabus is organized into 10 domains. The main areas include Reporting and Analytics (5-10%), Change Management (15-20%), and Service Level Management (10-15%). Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.