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Apple 9L0-412 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| File Systems and Storage | - Disk Utility and storage management - File sharing and permissions - File system structure in OS X |
| Network Configuration and Services | - Wi-Fi and Ethernet troubleshooting - Network setup and configuration - Sharing services and connectivity |
| Installation and Configuration | - OS X 10.8 installation methods and requirements - Software updates and system maintenance - System setup and initial configuration |
| System Troubleshooting | - System logs and diagnostics - Performance troubleshooting - Startup and boot issues |
| User Accounts and Security | - User account types and management - File and system permissions - Password policies and authentication |
| Applications and Processes | - Activity Monitor and process management - Application installation and management - Troubleshooting application issues |
Apple OS X Support Essentials 10.8 Sample Questions:
Question 1
Review the screenshot from FileVault preferences, and then answer the question below.
If you click Enable User for the Logan White account, what is the effect?
A. At next login, the user of the Logan White account will be prompted to enter the login password, after which, the user will be able to unlock and decrypt the system disk, and restart the computer.
B. You are prompted immediately to enter the login password for the Logan White account, after which, Logan White will be able to unlock and decrypt the system disk, and restart the computer.
C. FileVault 2 is enabled immediately for the Logan White account, and FileVault begins encrypting the Logan White home folder.
D. You are prompted immediately to enter an administrator password, after which, the user of the Logan White account will be able to unlock and decrypt the system disk, and restart the computer.
Question 2
Your Mac is started up from its OS X Recovery partition. You need to repair the hard disk. Which procedure will let you perform the repair?
A. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.
B. In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify & Repair.
C. Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.
D. Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.
Question 3
On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?
A. Choose Show View Options from the View menu, and select the option "Show all filename extensions."
B. Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
C. Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
D. Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
Question 4
Which folder contains items that instruct the launchd process what to launch during OS X Mountain Lion startup?
A. /Library/Extensions/
B. /var/run/launchd/
C. /etc/launchd/
D. /System/Library/LaunchDaemons/
Question 5
Which of these is a recovery key storage location that FileVault 2 offers when you enable it?
A. The OS X Recovery partition
B. The System Keychain
C. An Apple server
D. Your iCloud account
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: C |





