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Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Cisco Unified Communications Manager Integration | - Call routing and dial plan design - SIP, MGCP, and H.323 gateway integration - Device and endpoint configuration |
| Topic 2: Cisco Unified Communications Applications Deployment | - System architecture and component interaction - Basic troubleshooting and service verification |
| Topic 3: Cisco Unity Connection Integration | - Message routing and call handlers - Voicemail architecture and integration |
| Topic 4: Cisco Unified Presence (CUPS) Integration | - User provisioning and client integration - Presence services configuration |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
Question 1
Refer to the exhibit.
Which Cisco Unified Personal Communicator status has the user selected?
A. Away
B. Out of Office
C. Do Not Disturb
D. In a Meeting
E. Available
Question 2
When changing a user password in Cisco Unity Express, how is that change propagated to Cisco Unified Communications Manager Express?
A. The Cisco Unified Communications Manager Express administrator needs to manually update the user password changes.
B. The change is automatic; no Cisco Unified Communications Manager Express administrator intervention is required.
C. Cisco Unified Communications Manager Express uses JTAPI to periodically synchronize the user information between Cisco Unified Communications Manager Express and Cisco Unity Express.
D. The Cisco Unity Express administrator must click Synchronize Information under the Administration menu.
Question 3
In order for Cisco Unified Presence to show the presence status of an IP phone, which two configuration steps must be completed in the Cisco Unified Communications Manager server? (Choose two.)
A. Allow the SIP publish trunk to forward presence status messages.
B. Enable Cisco Unified Personal Communicator Status flag
C. Associate the directory number with the user.
D. Associate the end device with the user.
E. Check the Allow Presence Status check box.
Question 4
Which two of the following statements are true about VPIM? (Choose two)
A. VPIM must be used when internetworking Cisco Unity Connection and Cisco Unity Express.
B. VPIM must use a location ID for each voice-mail system.
C. voice-mail systems that are using VPIM must have unique extensions.
D. VPIM message use a similar format to SIP SDP messages, as defined in RFC 3281.
E. VPIM is used to exchange email messages between different voice-mail systems.
F. VPIM users cannot be regular voice-mail users.
Question 5
Which role in Cisco Unity Connection allows a user to manage only the directory handlers and interview handlers?
A. User Administrator
B. Audio Text Administrator
C. Greeting Administrator
D. System Administrator
E. Help Desk Administrator
F. Audit Administrator
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C,D | Question 4 Answer: A,B | Question 5 Answer: B |





