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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Office System Installation and Configuration | - Initial system setup and licensing
|
| Topic 2: Maintenance, Troubleshooting, and System Monitoring | - System diagnostics
|
| Topic 3: Voice Services and Telephony Features | - Basic telephony services
|
| Topic 4: User, Extension, and Group Management | - User provisioning
|
Avaya IP Office Configuration and Maintenance Sample Questions:
Which outcome can be prevented with a correctly designed multi-site SCN solution?
- A. Tromboned calls
- B. Oversubscribed VMPro ports
- C. Compromised ACD routes
- D. Oversubscribed VoiceMail storage
Correct Answer: B 🗳️
During the installation process of one X@ Portal, which application is requested if W is riot already installed on the Windows server?
- A. SAPI
- B. .NET 2.0 framework
- C. Java
- D. PHP
Correct Answer: C 🗳️
Which hunt group supports Forward Hunt Group Calls?
- A. Sequential
- B. Longest Waiting
- C. Collective Call Waiting
- D. Collective
Correct Answer: A 🗳️
The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.
- A. Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
- B. Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
- C. ''Agent1''cannot be used as a name for a CCR agent.
- D. Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
Correct Answer: B 🗳️
On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?
- A. SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
- B. SIP calls will be routed on I AN 2 because "Open Internet" is a direct connection to the Internet.
- C. SIP Calls will be routed by the IP Office routing table.
- D. SIP Calls will be routed by the IP Office NAT table.
Correct Answer: C 🗳️
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