IBM 000-586 Q&A - in .pdf

  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
  • Updated: Sep 06, 2026
  • Q & A: 132 Questions and Answers
  • Printable IBM 000-586 PDF Format. It is an electronic file format regardless of the operating system platform.
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IBM 000-586 Q&A - Testing Engine

  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
  • Updated: Sep 06, 2026
  • Q & A: 132 Questions and Answers
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IBM 000-586 Exam Syllabus Topics:

SectionObjectives
Topic 1: Integration and APIs- Enterprise integration
  • 1. Workflow and BPM integration
    • 2. Content repository integration
      - REST and API integration
      • 1. External application integration with ICM APIs
        • 2. Case creation via services
          Topic 2: Solution Design and Development- User interface configuration
          • 1. Workplace XT / Case Manager Builder usage
            • 2. Work areas and widgets
              - Solution design principles
              • 1. Solution templates and case types
                • 2. Case activities and tasks
                  Topic 3: IBM Case Manager Overview- Case Management Concepts
                  • 1. Case lifecycle and case structure
                    • 2. Case properties and data model
                      - IBM Case Manager Architecture
                      • 1. Content Engine and Process Engine integration
                        • 2. ICM components and services
                          Topic 4: Administration and Deployment- System configuration
                          • 1. Security configuration
                            • 2. Environment setup
                              - Deployment and maintenance
                              • 1. Monitoring and troubleshooting
                                • 2. Solution deployment lifecycle

                                  IBM Case Manager V5.1 Sample Questions:

                                  Question 1

                                  A customer is looking for assistance in determining a backup strategy.
                                  Which statement is true regarding backup of the ICM solution?

                                  A. A Hot Backup can be performed if the operating system is AIX.
                                  B. A Hot Backup cannot be performed because Business Space prevents it.
                                  C. A Hot Backup can be performed because ICM provides additional features to permit this process.
                                  D. A Hot Backup cannot be performed because of the difficulties of ensuring in-flight transactions.


                                  Question 2

                                  In addition to case type, properties, document types, and tasks, what are the components of a Solution in Case Builder?

                                  A. Roles, task steps, and inbaskets.
                                  B. Task steps, roles, inbaskets, application spaces, and forms.
                                  C. Roles, inbaskets, and pages.
                                  D. Task steps, roles, inbaskets, and rules.


                                  Question 3

                                  There is a need for users to control case security, how could this be accomplished?

                                  A. Changing the default security on the corresponding case folder class in the target object store.
                                  B. Changing the page security on the Case Details page in Business Space.
                                  C. Using Marking Sets to provide user-controlled security on cases using Case Property values.
                                  D. There is no way to allow users to control the security of cases.


                                  Question 4

                                  Your Case Manager solution requires integration to Process Engine. If you use the PE REST API, what format are responses returned in?

                                  A. XML
                                  B. HTML
                                  C. XOM
                                  D. JSON


                                  Question 5

                                  Which service within IBM BPM can ICM utilize within an enterprise solution?

                                  A. The Process Center having the ability to centrally store process definitions.
                                  B. The BPMN and BPEL Language definitions within ICM Tasks.
                                  C. The Process Server's deployment capabilities.
                                  D. The WebSphere Application Server Platform that IBM BPM is running on.


                                  Solutions:

                                  Question 1
                                  Answer: D
                                  Question 2
                                  Answer: A
                                  Question 3
                                  Answer: C
                                  Question 4
                                  Answer: D
                                  Question 5
                                  Answer: A

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