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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

Question 1

What is a characteristic employed by transformational leaders?
Select one.

A. Intervenes only if performance standards do not meet expectations
B. Watches for deviations from rules
C. Contracts exchange of rewards for effort
D. Promotes intelligence, rationality, and careful problem solving

Question 2

A company is changing their work organization from employees working individually to the use of teams.
Which reward system could be used to foster long-term team effectiveness?
Choose 1 answer

A. Reward system that discourages collaboration by individuals
B. Reward system that recognizes only group activity
C. Reward system that rewards only individual performance

Question 3

What is the optimal method for maximizing team member participation in a global meeting?
Choose 1 answer

A. Hard copy messaging
B. In-person meeting
C. Unilateral communication techniques
D. Video conferencing technology

Question 4

What is true about the relationship between performance evaluation and motivation?
Choose 1 answer

A. Employees must have confidence that the effort they exert will lead to a favorable performance evaluation
B. The relationship does not depend on the perceptual process.
C. The relationship is strongest when employees are not aware of the criteria used for the evaluations.
D. Performance evaluations have little potential for impacting motivation.

Question 5

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.
Which type of conflict resolution technique does this represent?
Choose 1 answer

A. Authoritative command
B. Altering the human variable
C. Altering the structural variables
D. Problem solving

Solutions: