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EXIN ITSM20F.EN Exam has no prerequisites, and anyone can take the exam. However, it is recommended that candidates have some basic knowledge of IT service management and the ISO/IEC 20000 standard before taking the exam. ITSM20F.EN exam consists of 40 multiple-choice questions, and candidates must score at least 65% to pass the exam. Successful candidates will receive the IT Service Management Foundation based on ISO/IEC 20000 certification, which is valid for life.

Reference: https://www.exin.com/qualification-program/exin-it-service-management-based-isoiec-20000

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EXIN ITSM20F.EN certification exam is designed to measure a candidate's understanding of the principles and processes of IT service management in accordance with the ISO/IEC 20000 standard. ITSM20F.EN exam covers topics such as service management processes, service delivery processes, relationship processes, and resolution processes. It also assesses a candidate's ability to implement these processes in a practical setting, as well as their knowledge of key ITSM concepts such as service level agreements (SLAs), incident management, and change management.

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EXIN ITSM20F.EN: IT Service Management Foundation based on ISO/IEC 20000 exam is a globally recognized certification that validates an individual's understanding of IT service management. IT Service Management Foundation based on ISO/IEC 20000 certification is designed for professionals who wish to gain a foundational understanding of IT service management and those who want to pursue a career in IT service management.

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