Millions of candidates chase a EXIN credential every year, but effort alone doesn't pass the ITILSC-OSA日本語 exam — the quality of your practice material decides it. CertkingdomPDF hands you 26 expert-compiled EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) questions from day one.
EXIN ITILSC-OSA日本語 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Service Capability Operational Support and Analysis Exam |
| Exam Number: | ITILSC-OSA |
| Real Exam Qty: | 8 scenario-based, gradient-scored |
| Exam Format: | Scenario-based multiple-choice, Closed-book, Gradient scoring |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 (120 for non-native language) |
| Exam Price: | 399 USD |
| Available Languages: | Japanese, Brazilian Portuguese, Danish, German, Spanish (Latin America), French, English |
| Passing Score: | 70% (28/40 points) |
| Related Certifications: | ITIL Expert ITIL V3 Foundation ITIL Intermediate Capability Stream |
| Recommended Training: | AXELOS Official Syllabus EXIN Accredited Training Providers |
| Exam Registration: | EXIN Official Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or at accredited test centers |
| Pre Condition: | Hold ITIL V3 Foundation or ITIL 4 Foundation; 30 hours accredited training recommended; 2–4 years ITSM experience desirable |
| Official Syllabus URL: | https://www.exin.com/en/exams/itil-service-capability-operational-support-and-analysis-itilsc-osa |
EXIN ITILSC-OSA日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Request Fulfillment | 10% | - Purpose and scope - Process and activities - Request models and automation |
| Event Management | 15% | - Activities and processes - Purpose, scope, principles - Metrics and interfaces |
| Incident Management | 20% | - Objectives and scope - Process flow and activities - Prioritization and escalation - Interfaces and KPIs |
| Problem Management | 15% | - Root cause analysis techniques - Proactive and reactive activities - Known errors and workarounds |
| Technology and Implementation Considerations | 5% | - Tools and automation - Challenges and risks - Critical success factors |
| Access Management | 10% | - Process steps and controls - Purpose and policies - Compliance and security |
| Operational Support and Analysis Principles | 15% | - Business value and optimization - Core concepts and terminology - Service Operation lifecycle context |
| Service Desk and Technical/Application/IT Operations Management | 10% | - IT operations control and facilities management - Service desk functions and structure - Technical management activities - Application management practices |
EXIN ITILSC-OSA日本語 Exam FAQs: Everything Candidates Ask
The official EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) blueprint is split into 8 domains, starting with Service Desk and Technical/Application/IT Operations Management (10%), Request Fulfillment (10%), Access Management (10%). The percentages tell you where the exam concentrates its questions, so budget your study time accordingly — the complete outline above lists every domain and subtopic.
The EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) is EXIN's official exam for the ITIL Intermediate Certificate in Operational Support and Analysis certification, positioned at the Intermediate level. It is the credential hiring managers scan for, and passing it proves your skills meet the vendor's own standard. It also links to related certifications like ITIL V3 Foundation, ITIL Intermediate Capability Stream, ITIL Expert, so this exam can serve as a building block in a longer certification plan.
Registration goes through the vendor's official channels:
Worth knowing before you book: the ITILSC-OSA日本語 exam is delivered Online proctored or at accredited test centers, so pick the delivery option that works best for you.
The official registration fee is 399 USD, and you will need 70% (28/40 points) to pass. Here is the part people forget: fail, and the retake costs the same full fee again — there is no discount for a second attempt. Drill with the 26 practice questions from CertkingdomPDF until your scores are consistently past the mark, and only then spend that fee.
Yes — a free PDF demo lets you inspect the question quality and format before you pay a cent. Once you purchase, your EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) material comes with 365 days of free updates, and if that update period ever lapses, extending it costs just 50% of the price in your member zone.
The exam contains 8 scenario-based, gradient-scored questions to be finished within 90 (120 for non-native language). That ratio is tighter than most candidates expect, which is why pacing matters as much as knowledge. Practice skipping and returning to hard questions, set yourself a per-question time budget, and complete at least two full timed mock exams in the CertkingdomPDF engine so you feel the clock pressure before it actually counts.
Hold ITIL V3 Foundation or ITIL 4 Foundation; 30 hours accredited training recommended; 2–4 years ITSM experience desirable Vendor requirements do change from time to time, so confirm the current criteria before scheduling — the official ITILSC-OSA日本語 exam page has the final word.
Two promises, both in writing. First, delivery: your files unlock for instant download the moment payment clears, a copy hits your mailbox within a minute, and you can install the material on unlimited computers — if 2 hours pass without anything arriving, contact our 24/7 support team. Second, the 100% Money Back Guarantee: take the corresponding ITILSC-OSA日本語 exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Conditions apply — exams taken within 3 days of purchase don't qualify, the candidate name must match the payer's, and free materials or expired orders are excluded. Rather keep studying? Exchange your order for two other exam products of equal value, free of charge, while your original updates continue.
Yes — the vendor's recommended courses are listed here:
Courses teach the theory, but they cannot tell you whether you are ready. After finishing any of them, benchmark yourself with the ITILSC-OSA日本語 practice questions from CertkingdomPDF and find the gaps before the exam does.
EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) Sample Questions:
Scenario
-- ----- --
- A. Option C
- B. Option B
- C. Option A
- D. Option D
Correct Answer: B 🗳️
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