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Salesforce Certified Business Analyst certification is for professionals who are responsible for analyzing business requirements and translating them into Salesforce solutions. Salesforce Certified Business Analyst Exam certification is designed for individuals who have experience in implementing and configuring Salesforce solutions and can demonstrate their skills in conducting business analysis. The Salesforce Certified Business Analyst certification exam is a great way to validate your skills and knowledge in Salesforce and take your career to the next level.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-business-analyst---BA-201
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Salesforce Certified Business Analyst certification is a valuable credential for individuals who want to work as business analysts in a Salesforce environment. Salesforce Certified Business Analyst Exam certification demonstrates proficiency in gathering requirements, designing solutions, and implementing them in a Salesforce environment. With the right preparation and training, candidates can successfully pass the certification exam and advance their careers in the Salesforce ecosystem.
Salesforce Certified-Business-Analyst Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Requirements Gathering and Management | 18% | - Engage stakeholders to elicit, validate and prioritize requirements - Distinguish between scope, requirements and user stories - Document and manage requirements in version control |
| Solution Design and Documentation | 18% | - Translate requirements into Salesforce solution design - Create functional specifications and design documents - Map business processes to Salesforce capabilities |
| User Stories and Acceptance Criteria | 18% | - Write clear, testable acceptance criteria - Define components of effective user stories - Document and maintain user stories |
| Change Management and Enablement | 17% | - Develop change enablement strategies - Identify change impacts and risks - Support adoption and training activities |
| Development Support and User Acceptance | 12% | - Plan and execute user acceptance testing - Support solution development and clarify requirements - Validate solution against requirements |
| Customer Discovery | 17% | - Assess current state of existing products and processes - Understand BA roles across implementation lifecycle - Define project scope based on business strategies, goals and challenges - Document business processes and scope |
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